Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

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As a user, I would like to assign a default Object Type when Creating Salesforce Object record from Jira.

When Creating Salesforce Object record from Jira, the Object Type is shown as a dropdown of the Objects available for creation (configured via Entity mappings). For convenience, I would like to set a default Object Type i.e. Case to be assigned in...

Created 23 Nov 08:51am by Chun Wye Ng

Connector for Salesforce and Jira

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To be able to bulk update the "Association Count and Association fields”

the bulk update works in server/DC but not in cloud. hence there is no way to report on those fields.

Created 17 Nov 05:34pm by Aaron Pavez

Connector for Salesforce and Jira

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Add support to "Parent" field in the "Create Jira Issue" screen in Salesforce

Currently, since both Epic Link and Parent Link are going to be deprecated on November 11th, most of the Jira administrators are setting up this field in the mappings. Push and Pull are actually supported for this field, but users are not able to ...

Created 10 Nov 08:03pm by Tomas Salazar

Connector for Salesforce and Jira

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As an Admin, I would like the connector API as a native function inside the Salesforce Flow Builder

As an Admin, I would like the connector's APIs to be available as a native function inside the Salesforce Flow Builder (formerly Salesforce Flow). Currently, these APIs i.e. auto-create/auto-update are configured via Apex Trigger. It can be added ...

Created 9 Nov 08:12am by Chun Wye Ng

Connector for Salesforce and Jira

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As a Salesforce admin, I would like to be able to edit the "Create Jira Issue" screen.

This screen is based on the create Jira issue screen. However, I would like to be able to edit this window directly in Salesforce, without editing the Jira window. This feature to have a separate configuration would be convenient, especially if th...

Created 7 Nov 07:20pm by Alejandra Rosales

Connector for Salesforce and Jira

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I want the attachment coming from Jira to use the Salesforce security permissions.

The attachment coming from Jira doesn't have the same security permissions that I have on my SF instance

Created 2 Nov 07:13pm by Felipe Pérez

Connector for Salesforce and Jira

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Increase the number of associations (limit is 300 per Jira issue)

The limit is based on the Jira entity property that can only hold 32k (around 300 associations) I have issues that can be linked to several hundred Cases and Accounts within SFDC. https://developer.atlassian.com/cloud/jira/software/jira-entity-pro...

Created 1 Nov 01:14pm by Aaron Pavez

Connector for Salesforce and Jira

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Support for 'boolean' field type in Salesforce to appear in 'Details' section

Currently, if we add any boolean Salesforce field to appear on the Details section in the association panel in Jira, this will display as empty (as shown in the screenshot for the 'Escalated' field), when a True/False value is expected so it would...

Created 31 Oct 11:00pm by Carmen Mendez

Connector for Salesforce and Jira

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As a user, I would like to access to the connector settings in jira

In my organization only jira-administrator access is given to the IT team, as a jira-user, I would like to be able to access the connector configurations on the Jira side without having administrator permissions

Created 27 Oct 04:29pm by Felipe Pérez

Connector for Salesforce and Jira

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LWC - lightning component to be availableForFlowScreens

At the moment, the Jira Issues LWC cannot be used on a Flow Screen. It would be great to have this option.

Created 18 Oct 09:40pm by Aaron Pavez

Connector for Salesforce and Jira

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Ideas for Atlassian Apps

by ServiceRocket

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As a user, I would like to assign a default Object Type when Creating Salesforce Object record from Jira.

To be able to bulk update the "Association Count and Association fields”

Add support to "Parent" field in the "Create Jira Issue" screen in Salesforce

As an Admin, I would like the connector API as a native function inside the Salesforce Flow Builder

As a Salesforce admin, I would like to be able to edit the "Create Jira Issue" screen.

I want the attachment coming from Jira to use the Salesforce security permissions.

Increase the number of associations (limit is 300 per Jira issue)

Support for 'boolean' field type in Salesforce to appear in 'Details' section

As a user, I would like to access to the connector settings in jira

LWC - lightning component to be availableForFlowScreens

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As a user, I would like to assign a default Object Type when Creating Salesforce Object record from Jira.

To be able to bulk update the "Association Count and Association fields”

Add support to "Parent" field in the "Create Jira Issue" screen in Salesforce

As an Admin, I would like the connector API as a native function inside the Salesforce Flow Builder

As a Salesforce admin, I would like to be able to edit the "Create Jira Issue" screen.

I want the attachment coming from Jira to use the Salesforce security permissions.

Increase the number of associations (limit is 300 per Jira issue)

Support for 'boolean' field type in Salesforce to appear in 'Details' section

As a user, I would like to access to the connector settings in jira

LWC - lightning component to be availableForFlowScreens