Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

13 Vote
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Requesting method to obtain the issue association count using JQL

Is there a way for the Association Count to be exposed as a custom field (or somehow update a custom field) that we can use in JQL queries / reporting instead of being forced to use the limited Reports page?

Created 1 Aug 10:32pm by Juan Recabarren

Connector for Salesforce and Jira

1 Needs review
13 Vote
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As a User I need to support for HTML/Rich Text in the Chatter feed comments

Comments created using rich text or HTML are being displayed with the raw HTML tags on them.

Created 28 Feb 06:38pm by Juan Recabarren

Connector for Salesforce and Jira

2 Needs review
13 Vote
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As an User, I would like to display Owner Name instead of Owner ID in Salesforce Panel

As an User, I would like to display Owner Name instead of Owner ID. If I have added the User Salesforce Object with Full name field in Connection Configuration, The Owner ID will display as Owner Name in Details, but it would not display in the ex...

Created 3 Mar 07:45am by Kevin Lew

Connector for Salesforce and Jira

2 Likely to implement
12 Vote
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As a user, I want the Epic Link field available in the Review & Create screen

In Jira, Epic Link field is a required field. Therefore, when creating Jira issue from Salesforce, we need to fill in the Epic Link value, else, the creation will fail. So, as an admin and user, I want the Epic Link field available in the Review &...

Created 26 Oct 08:02am by Kevin Lew

Connector for Salesforce and Jira

1 Needs review
12 Vote
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Map parent field from JIRA Issue to Salesforce object

In order to connect sub tasks to stories and epics, we need to map the parent from JIRA to Salesforce

Created 31 Jul 06:40pm by Jon Robinson

Connector for Salesforce and Jira

0 Needs review
12 Vote
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As a user I want Jira comments to appear under Salesforce "Case Comments" instead of "Jira Comments" component

As a user I want Jira comments to appear under Salesforce "Case Comments" instead of "Jira Comments" component. I think it would be a useful feature as one of the main reasons we would like to use the Connector is so that we can use Jira without i...

Created 11 Jun 11:30am by Guest

Connector for Salesforce and Jira

2 Needs review
12 Vote
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As an Admin I'd like to make the "Review & Create" contents to be first thing the users sees

"I would like the users to only see the Form that is available on "Review & Create" button (the one that has lot of details) and the first one to be having default selection about the Push/Pull options and the action to be taken on issue creat...

Created 22 Jan 01:32pm by Juan Recabarren

Connector for Salesforce and Jira

4 Needs review
12 Vote
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Option for calculated field where multiple objects (Salesforce Opportunities) are associated with one object (JIRA Issue)

We need to get the sum of a given field (ARR) from multiple objects (Salesforce Opportunities) associated with a single object (JIRA Issue). This will allow us to connect renewal opportunities for multiple customers to a single JIRA issue that...

Created 24 Jul 08:36pm by Guest

Connector for Salesforce and Jira

1 Needs review
12 Vote
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Salesforce: Ability to hide Create and/or Associate button

From the default components that come from https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3000000E7xufEAB I would like the ability to hide the Create/Associate button based on a users permission level.

Created 11 Jan 09:57pm by Andy Haas

Connector for Salesforce and Jira

2 Needs review
11 Vote
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We would like to be able to answer/reply a Jira comment on the Salesforce comment section and see that reply back in Jira.

right now when commenting in Jira we can see the comment in Salesforce in the all updates(or similar) section. But the replies made to that Jira comment in Salesforce are not rendered in Jira.

Created 8 Jun 03:44pm by Aaron Pavez

Connector for Salesforce and Jira

1 Needs review

Ideas for Atlassian Apps

by ServiceRocket

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Requesting method to obtain the issue association count using JQL

As a User I need to support for HTML/Rich Text in the Chatter feed comments

As an User, I would like to display Owner Name instead of Owner ID in Salesforce Panel

As a user, I want the Epic Link field available in the Review & Create screen

Map parent field from JIRA Issue to Salesforce object

As a user I want Jira comments to appear under Salesforce "Case Comments" instead of "Jira Comments" component

As an Admin I'd like to make the "Review & Create" contents to be first thing the users sees

Option for calculated field where multiple objects (Salesforce Opportunities) are associated with one object (JIRA Issue)

Salesforce: Ability to hide Create and/or Associate button

We would like to be able to answer/reply a Jira comment on the Salesforce comment section and see that reply back in Jira.

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Requesting method to obtain the issue association count using JQL

As a User I need to support for HTML/Rich Text in the Chatter feed comments

As an User, I would like to display Owner Name instead of Owner ID in Salesforce Panel

As a user, I want the Epic Link field available in the Review & Create screen

Map parent field from JIRA Issue to Salesforce object

As a user I want Jira comments to appear under Salesforce "Case Comments" instead of "Jira Comments" component

As an Admin I'd like to make the "Review & Create" contents to be first thing the users sees

Option for calculated field where multiple objects (Salesforce Opportunities) are associated with one object (JIRA Issue)

Salesforce: Ability to hide Create and/or Associate button

We would like to be able to answer/reply a Jira comment on the Salesforce comment section and see that reply back in Jira.