Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

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Would like the connector to have the option to set default values for Standard/Custom fields

Currently the connector can only update fields based on existing values from mapped fields. However, we would like the connector to set default values for fields in SF.

Created 21 Jan 09:03pm by Pablo Gamblin

Connector for Salesforce and Jira

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Use Google authenticator to authenticate the app

No description provided

Created 10 Jan 07:28pm by Carmen Mendez

Connector for Salesforce and Jira

0 Unlikely to implement
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Support objects from Salesforce Incident Management

At the moment, the objects from Incident Management such as; Incident, Problem, and Change Request is not available for the connections as it is not supported yet. Hence, it will be great if the Jira & Salesforce connector to also support thes...

Created 6 Jan 06:06am by Julian Aidil

Connector for Salesforce and Jira

0 Needs review
3 Vote
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We would like to be able to create Jira issues automatically using flows instead of triggers

We would like to avoid using triggers to create Jira issues as we currently use flows.

Created 31 Dec 10:10pm by Pablo Gamblin

Connector for Salesforce and Jira

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I would like that whenever an account is merged the associations would be merged as well

If I have 2 Accounts that are duplicates and have associations on both of the Accounts. If they're merged the associations of the duplicates will remain associated to the duplicate and won't merge to the master Account, meaning that Jira would sti...

Created 21 Dec 09:54pm by Amir Alvarez

Connector for Salesforce and Jira

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Accept and support the name update for the mapped Salesforce fields

Whenever a field name is updated from the Salesforce side, the connector shows it in red. Considering that the field is already mapped and only the name is being changed, it would be great the the connector recognizes it immediately instead of hav...

Created 20 Dec 10:01pm by Cristobal Maulen

Connector for Salesforce and Jira

1 Needs review
2 Vote
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I would like to have the ability to hide specific issue type when creating Jira issue from Salesforce

When the Bug issue type is bound, it allows SF users to create or associate the bug issue type Jira issue from Salesforce. Therefore, I would like to have the ability to hide issue type when creating a Jira issue from Salesforce but still allow me...

Created 20 Dec 08:00am by Kevin Lew

Connector for Salesforce and Jira

0 Needs review
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Allow user to hit Enter to start the search

When associating Jira issue from Salesforce, we are typing a long issue number eg. KP-12345, and the search is real-time. This makes the search returns /many/ results for KP-123 because it initiated the search before the user completed typing. The...

Created 15 Dec 08:55am by Kevin Lew

Connector for Salesforce and Jira

1 Needs review
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I would like to constrain the search to only Jira issue key

When associating a Jira issue from Salesforce, we are required to enter text to search for a Jira issue. When we enter the Jira issue key, it seems like the search behind conducting a full-text search against Jira makes the search results take lon...

Created 15 Dec 08:51am by Kevin Lew

Connector for Salesforce and Jira

1 Needs review
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As an admin, I would like to have the ability to access the Jira comments component coding programmatically

Jira comments component in Salesforce is grabbing and displaying the Jira comments, Case comments, and Case Chatter. As we are using a custom object on our cases to handle comments, we would like to have the ability to access the Jira comments com...

Created 9 Dec 05:17am by Guest

Connector for Salesforce and Jira

0 Needs review

Ideas for Atlassian Apps

by ServiceRocket

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Would like the connector to have the option to set default values for Standard/Custom fields

Use Google authenticator to authenticate the app

Support objects from Salesforce Incident Management

We would like to be able to create Jira issues automatically using flows instead of triggers

I would like that whenever an account is merged the associations would be merged as well

Accept and support the name update for the mapped Salesforce fields

I would like to have the ability to hide specific issue type when creating Jira issue from Salesforce

Allow user to hit Enter to start the search

I would like to constrain the search to only Jira issue key

As an admin, I would like to have the ability to access the Jira comments component coding programmatically

Filter by status

Filter by category

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Would like the connector to have the option to set default values for Standard/Custom fields

Use Google authenticator to authenticate the app

Support objects from Salesforce Incident Management

We would like to be able to create Jira issues automatically using flows instead of triggers

I would like that whenever an account is merged the associations would be merged as well

Accept and support the name update for the mapped Salesforce fields

I would like to have the ability to hide specific issue type when creating Jira issue from Salesforce

Allow user to hit Enter to start the search

I would like to constrain the search to only Jira issue key

As an admin, I would like to have the ability to access the Jira comments component coding programmatically