Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

10 Vote
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Add Images to the Description Field of the Salesforce Create Jira Issue Screen

Ability to add Images in the Description Field of the Salesforce Create Jira Issue Screen. This is similar to Jira's Create Issue Screen where Images can be added in the Description Field as seen in the attachment.

Created 8 Aug 06:57am by Chun Wye Ng

Connector for Salesforce and Jira

0 Needs review
19 Vote
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As a user I would like to be able to directly reply to a Salesforce Comment in Jira

Although you can reply to a comment from Jira in Chatter it is not possible to do the same from Jira which breaks the flow of comments as a Jira user will need to create a new comment as a "reply".

Created 14 May 06:53pm by Pablo Gamblin

Connector for Salesforce and Jira

2 Needs review
13 Vote
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Add watchers from Salesforce to Jira

As a user I'd like the option of choosing watchers for Jira Issues in Salesforce

Created 1 Mar 10:27pm by Carmen Mendez

Connector for Salesforce and Jira

1 Needs review
39 Vote
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Sync Salesforce Comments/Chatter Feed Items as native Jira comments

Instead of using the Salesforce Comments tab, move the content into the native Comments tab. This would solve problems like: 1 - Notifications. If the comments are created as native, Jira will fire necessary events. Also useful for other automatio...

Created 8 Aug 05:55am by Yamam Ghourani

Connector for Salesforce and Jira

6 Needs review
18 Vote
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Comments functionality for other Salesforce objects

Currently and in regards to the comments functionality the connector only supports the case object (case comments). It would be great to have this function available for other objects as well.

Created 12 Jun 12:27am by Guest

Connector for Salesforce and Jira

1 Needs review
13 Vote
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Bulk operation to work on more than 100 issues

At the moment, the bulk operation feature can retrieve more than 100 issues with the provided JQL by the users. But, when the "Bulk Push" is triggered, it has a limitation where only the top 100 is processed. Hence, it will be great if the operati...

Created 17 Feb 02:34am by Julian Aidil

Connector for Salesforce and Jira

0 Gathering interest
30 Vote
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Hide Salesforce Comments in the "Jira Comments" Lightning Component

The Jira Comments component displays comments from the associated Jiras, but also displays the comments from the Case in Salesforce. These comments don't take whitespace into account (new lines don't display properly), and we're already using Sale...

Created 9 Oct 01:26pm by Guest

Connector for Salesforce and Jira

4 Gathering interest
15 Vote
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“After creating Jira issue”, select “Do nothing”

We would like to have a feature where in case of “After creating Jira issue” we can select “Do nothing” instead of “Push to SF” which is the only option. But we don’t want to disable automatic push because then new associations wouldn’t send info ...

Created 4 Nov 02:06pm by Guest

Connector for Salesforce and Jira

4 Needs review
25 Vote
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As a user, I would like to have the ability to use the JQL search in Jira to find out a Jira issue's association count

There is a number of users are looking for the ability to search the Jira issue association count by JQL search. It will be great if we can have a column to display the association count as this will weigh the issue priority. So as a user, I would...

Created 21 May 10:49am by Kevin Lew

Connector for Salesforce and Jira

3 Needs review
51 Vote
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As an user I want to set a default Project on issue creation.

As an user I want to set a default Project on issue creation from the list of projects.

Created 2 Sep 05:13pm by Sam Gatica

Connector for Salesforce and Jira

6 Gathering interest

Ideas for Atlassian Apps

by ServiceRocket

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Add Images to the Description Field of the Salesforce Create Jira Issue Screen

As a user I would like to be able to directly reply to a Salesforce Comment in Jira

Add watchers from Salesforce to Jira

Sync Salesforce Comments/Chatter Feed Items as native Jira comments

Comments functionality for other Salesforce objects

Bulk operation to work on more than 100 issues

Hide Salesforce Comments in the "Jira Comments" Lightning Component

“After creating Jira issue”, select “Do nothing”

As a user, I would like to have the ability to use the JQL search in Jira to find out a Jira issue's association count

As an user I want to set a default Project on issue creation.

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Add Images to the Description Field of the Salesforce Create Jira Issue Screen

As a user I would like to be able to directly reply to a Salesforce Comment in Jira

Add watchers from Salesforce to Jira

Sync Salesforce Comments/Chatter Feed Items as native Jira comments

Comments functionality for other Salesforce objects

Bulk operation to work on more than 100 issues

Hide Salesforce Comments in the "Jira Comments" Lightning Component

“After creating Jira issue”, select “Do nothing”

As a user, I would like to have the ability to use the JQL search in Jira to find out a Jira issue's association count

As an user I want to set a default Project on issue creation.