Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

25 Vote
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As a user, I would like to have the ability to use the JQL search in Jira to find out a Jira issue's association count

There is a number of users are looking for the ability to search the Jira issue association count by JQL search. It will be great if we can have a column to display the association count as this will weigh the issue priority. So as a user, I would...

Created 21 May 10:49am by Kevin Lew

Connector for Salesforce and Jira

3 Needs review
2 Vote
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As an Admin, I would like to be able to view/download the usage data of the app.

We would like to be able to have access to the app's usage data.

Created 22 Jun 04:32pm by Pablo Gamblin

Connector for Salesforce and Jira

0 Needs review
24 Vote
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I would like to display the email chatter post in Jira

The connector is able to sync the chatter post in Jira, Salesforce comment tab. However, I would like the email chatter post in display in Jira as well.

Created 5 Jun 12:40pm by Kevin Lew

Connector for Salesforce and Jira

2 Needs review
14 Vote
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Ability to provide/restrict access to work with the create and/or associate buttons

Currently, it is possible to provide users with permissions to work with the connector from Jira (all the functionalities). However, it would be great having the ability to provide/restrict access to work with the create and/or associate buttons.

Created 13 Oct 05:59pm by Guest

Connector for Salesforce and Jira

5 Needs review
50 Vote
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As an user I want to set a default Project on issue creation.

As an user I want to set a default Project on issue creation from the list of projects.

Created 2 Sep 05:13pm by Sam Gatica

Connector for Salesforce and Jira

6 Needs review
6 Vote
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To be able to bulk update the "Association Count and Association fields”

the bulk update works in server/DC but not in cloud. hence there is no way to report on those fields.

Created 17 Nov 05:34pm by Aaron Pavez

Connector for Salesforce and Jira

2 Needs review
3 Vote
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Manage Create/associate button via Screen Schemes

The interface with Salesforce allows you to Create new records in any Salesforce object, including Customs Objects. It is not limited to the management of Tasks or Incidents. In Jira, we can use many Issue Types (and even create new ones). Which s...

Created 19 Apr 05:38am by Guest

Connector for Salesforce and Jira

0 Needs review
5 Vote
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As a Salesforce integration user, I don't want my name to appear in the Chatter posts.

As the integration user, every chatter post have my name. I want it to show either a JIRA alert or something more relevant, not me.

Created 30 Dec 05:22pm by Felipe Pérez

Connector for Salesforce and Jira

0 Needs review
14 Vote
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As a user I want to be able to auto associate Jira ticket to SF Account based on the Jira 'Organization' field

I want to have the feature where Jira tickets are automatically associated with Salesforce Account based on the Organization field in Jira. For example if the Organization for the Jira ticket is 'X', I want the connector to check if an Account und...

Created 5 Aug 05:21pm by Guest

Connector for Salesforce and Jira

0 Needs review
29 Vote
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Be able to change case record type from default when binding connection

Be able the option to change the case record type from the default when adding binding, will be great full for business as it will allow them to create case record type for user to create a Jira ticket instead being able to i identify what case is...

Created 7 Apr 11:22pm by Nirodha Udawela

Connector for Salesforce and Jira

3 Needs review

Ideas for Atlassian Apps

by ServiceRocket

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As a user, I would like to have the ability to use the JQL search in Jira to find out a Jira issue's association count

As an Admin, I would like to be able to view/download the usage data of the app.

I would like to display the email chatter post in Jira

Ability to provide/restrict access to work with the create and/or associate buttons

As an user I want to set a default Project on issue creation.

To be able to bulk update the "Association Count and Association fields”

Manage Create/associate button via Screen Schemes

As a Salesforce integration user, I don't want my name to appear in the Chatter posts.

As a user I want to be able to auto associate Jira ticket to SF Account based on the Jira 'Organization' field

Be able to change case record type from default when binding connection

Filter by status

Filter by category

Identify yourself with your email address

As a user, I would like to have the ability to use the JQL search in Jira to find out a Jira issue's association count

As an Admin, I would like to be able to view/download the usage data of the app.

I would like to display the email chatter post in Jira

Ability to provide/restrict access to work with the create and/or associate buttons

As an user I want to set a default Project on issue creation.

To be able to bulk update the "Association Count and Association fields”

Manage Create/associate button via Screen Schemes

As a Salesforce integration user, I don't want my name to appear in the Chatter posts.

As a user I want to be able to auto associate Jira ticket to SF Account based on the Jira 'Organization' field

Be able to change case record type from default when binding connection