Classic Connector for | Ideas for ServiceRocket's Atlassian Apps

1 Vote
- Add my vote +1
- +2
- +3
As a user, I would like to see the "Paid Update" label change to "Update Available" to avoid confusion for paid users

Currently, the button to update SR add-on says "Paid Update". Users might be mistaken that their license is not valid/expired even though it is not. Perhaps it can be updated to "Update Available".

Created 28 Aug 05:40pm by Immanuel Siagian

Classic Connector for Salesforce and Jira (Server)

0 Will not implement
4 Vote
- Add my vote +1
- +2
- +3
As a user, I want to publish Salesforce Public comment from Jira

When commenting on Jira issue, the comment will be created in Salesforce as well. However, the Salesforce comment publishes as a Private comment instead of a Public comment. I would like to have the comment public.

Created 2 Aug 09:06am by Hanis Suhailah

Classic Connector for Salesforce and Jira (Server)

0 Needs review
1 Vote
- Add my vote +1
- +2
- +3
As an admin, we want to lockdown or hide the Remote ID field on the Manage Application Links screen

We would like to lock-down (make read-only) or hide the "Remote ID" field on the Manage Application Links screen (ViewConnectorLinks.jspa) when the user searches for a SalesForce case to link the Jira issue

Created 1 Aug 06:32pm by Samuel Gatica

Classic Connector for Salesforce and Jira (Server)

0 Needs review
4 Vote
- Add my vote +1
- +2
- +3
Initial association not triggering an update event

When a new association is created from Jira, by default a Push to Salesforce should happen.

Created 27 Jun 08:39pm by Samuel Gatica

Classic Connector for Salesforce and Jira (Server)

0 Needs review
1 Vote
- Add my vote +1
- +2
- +3
As an Admin, I want to throw an error message if Jira server is down and block creation of the Salesforce object

With Apex trigger, we can automatically create Jira issue upon Salesforce object creation. However, it will not throw any error message if the connection or Jira is not available. So as an admin, I want to throw an error message if Jira serve...

Created 15 Jun 02:50am by Kevin Lew

Classic Connector for Salesforce and Jira (Server)

1 Needs review
1 Vote
- Add my vote +1
- +2
- +3
As an Administrator I need the ability to setup comment visibility from Jira (public / private)

I need to be able to configure comments as either private or public from Jira, right now all comments are automatically set as private.

Created 14 May 08:38pm by Juan Recabarren

Classic Connector for Salesforce and Jira (Server)

0 Needs review
1 Vote
- Add my vote +1
- +2
- +3
As an Admin, I want to be able to connect to sync Multiple Objects with the same issue type.

As an Admin, I want to be able to connect to sync Multiple Objects with the same issue type.

Created 26 Apr 07:54pm by Samuel Gatica

Classic Connector for Salesforce and Jira (Server)

0 Needs review
1 Vote
- Add my vote +1
- +2
- +3
As an admin, I want to have a notification when the connector is failing.

The connection will break sometime and it is really hard to know if the admin doesn't check on the diagnostic tools. So as an admin, I want to have a notification when the connector is failing.

Created 29 Mar 09:27am by Kevin Lew

Classic Connector for Salesforce and Jira (Server)

1 Needs review
1 Vote
- Add my vote +1
- +2
- +3
As a User I need the ability to control the way the Multi Remote Object field gets exported

When exporting a Jira issue data we need the ability to export the "Last Fetch: <date_time>" line entry from the Multi Remote Object links fields.

Created 26 Feb 03:01pm by Juan Recabarren

Classic Connector for Salesforce and Jira (Server)

0 Unlikely to implement
1 Vote
- Add my vote +1
- +2
- +3
As an Admin, I need to customize footer message in Comment section

As Admin, I need to customize footer message in Comment section

Created 5 Feb 03:47pm by Samuel Gatica

Classic Connector for Salesforce and Jira (Server)

0 Needs review

Ideas for Atlassian Apps

by ServiceRocket

Filter by status

Filter by category

As a user, I would like to see the "Paid Update" label change to "Update Available" to avoid confusion for paid users

As a user, I want to publish Salesforce Public comment from Jira

As an admin, we want to lockdown or hide the Remote ID field on the Manage Application Links screen

Initial association not triggering an update event

As an Admin, I want to throw an error message if Jira server is down and block creation of the Salesforce object

As an Administrator I need the ability to setup comment visibility from Jira (public / private)

As an Admin, I want to be able to connect to sync Multiple Objects with the same issue type.

As an admin, I want to have a notification when the connector is failing.

As a User I need the ability to control the way the Multi Remote Object field gets exported

As an Admin, I need to customize footer message in Comment section

Filter by status

Filter by category

Identify yourself with your email address

As a user, I would like to see the "Paid Update" label change to "Update Available" to avoid confusion for paid users

As a user, I want to publish Salesforce Public comment from Jira

As an admin, we want to lockdown or hide the Remote ID field on the Manage Application Links screen

Initial association not triggering an update event

As an Admin, I want to throw an error message if Jira server is down and block creation of the Salesforce object

As an Administrator I need the ability to setup comment visibility from Jira (public / private)

As an Admin, I want to be able to connect to sync Multiple Objects with the same issue type.

As an admin, I want to have a notification when the connector is failing.

As a User I need the ability to control the way the Multi Remote Object field gets exported

As an Admin, I need to customize footer message in Comment section