Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

14 Vote
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We would like to be able to answer/reply a Jira comment on the Salesforce comment section and see that reply back in Jira.

right now when commenting in Jira we can see the comment in Salesforce in the all updates(or similar) section. But the replies made to that Jira comment in Salesforce are not rendered in Jira.

Created 8 Jun 03:44pm by Aaron Pavez

Connector for Salesforce and Jira

1 Needs review
4 Vote
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As a user, I want Jira Issues Component to support Rich Text Editor

Currently, the Jira Issues component and the next-gen lightning components don't support rich-text editor. So if you have a rich text field type in Jira (eg. Description) and want to enter a value into this field from Salesforce during creation, t...

Created 8 May 12:07pm by Guest

Connector for Salesforce and Jira

0 Needs review
32 Vote
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SSO Support

Please add support for SSO for the Salesforce & Jira Connector

Created 5 Aug 09:30am by Guest

Connector for Salesforce and Jira

3 Needs review
10 Vote
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Add chatter to Jira comments instead of Salesforce comment tab

can we have the ‘Chatter’ posts fall under Jira’s normal ‘Comments’ section, instead of under ‘Salesforce Comments’? having that will be great.

Created 29 Sep 03:50pm by Aaron Pavez

Connector for Salesforce and Jira

0 Needs review
1 Vote
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As an Admin, I would like to Hide Create/Associate and Configure options for specific objects

Hide the Create/Associate and Configure options for the Salesforce Jira Issue Component, to only one specific object in Salesforce. This is to restrict Manual Creation/Association/Configuration, only to the objects that are permitted. For instance...

Created 16 Aug 11:12am by Chun Wye Ng

Connector for Salesforce and Jira

0 Needs review
26 Vote
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As an admin I would like to control the direction of attachment sync

Currently attachment sync can be turned off or on as bidirectional sync. We would like to be able to control the direction of the sync.

Created 14 Jan 06:20pm by Pablo Gamblin

Connector for Salesforce and Jira

0 Needs review
38 Vote
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As a User, I want the Default preset (After create/associate) works with Apex Trigger

As a User, I want the Default preset (After create/associate) works with Apex Trigger. This will help the user able to pull Jira key from Jira after Jira issue automatically create upon Salesforce Case record creation

Created 12 Sep 12:31am by Kevin Lew

Connector for Salesforce and Jira

9 Likely to implement
4 Vote
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As admin, I would like to see in the mappings, only the fields of the selected project.

At the moment in the mappings we can add the fields of any project in our instance. This can cause confusion and errors in the users. I would like that the fields that are shown are exclusive of the project that I bind.

Created 20 Apr 05:56pm by Alejandra Rosales

Connector for Salesforce and Jira

0 Needs review
51 Vote
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Bulk pull changes from Salesforce to Jira

No description provided

Created 26 Mar 09:24am by Azwandi Mohd Aris

Connector for Salesforce and Jira

7 Gathering interest
54 Vote
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As an admin I want to hide the Create and Associate button from Jira

Issue will be created automatically from Salesforce, user don't need those buttons.

Created 24 Nov 12:18pm by Samuel Gatica

Connector for Salesforce and Jira

6 Likely to implement

Ideas for Atlassian Apps

by ServiceRocket

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We would like to be able to answer/reply a Jira comment on the Salesforce comment section and see that reply back in Jira.

As a user, I want Jira Issues Component to support Rich Text Editor

SSO Support

Add chatter to Jira comments instead of Salesforce comment tab

As an Admin, I would like to Hide Create/Associate and Configure options for specific objects

As an admin I would like to control the direction of attachment sync

As a User, I want the Default preset (After create/associate) works with Apex Trigger

As admin, I would like to see in the mappings, only the fields of the selected project.

Bulk pull changes from Salesforce to Jira

As an admin I want to hide the Create and Associate button from Jira

Filter by status

Filter by category

Identify yourself with your email address

We would like to be able to answer/reply a Jira comment on the Salesforce comment section and see that reply back in Jira.

As a user, I want Jira Issues Component to support Rich Text Editor

SSO Support

Add chatter to Jira comments instead of Salesforce comment tab

As an Admin, I would like to Hide Create/Associate and Configure options for specific objects

As an admin I would like to control the direction of attachment sync

As a User, I want the Default preset (After create/associate) works with Apex Trigger

As admin, I would like to see in the mappings, only the fields of the selected project.

Bulk pull changes from Salesforce to Jira

As an admin I want to hide the Create and Associate button from Jira