Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

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Collapse Jira Comments component display

If there are a lot of Jira Comments displaying in a Salesforce Case, we would like an option to collapse the 'Jira Comments' component. This would also improve performance. Currently, the workaround is placing the component in a separated Tab.

Created 31 Mar 02:48am by Chun Wye Ng

Connector for Salesforce and Jira

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Pagination for Associations list

When viewing a list of Associations in a Jira issue via the 'Associations' button a the right panel, the current behavior appends the associations below. Sometimes, a lot of object records can be associated to a Jira issue. In order to improve per...

Created 31 Mar 02:44am by Chun Wye Ng

Connector for Salesforce and Jira

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As a user I would like to have preview thumbnail for attachments that were synced from Salesforce

Current Issue The preview thumbnail does not appear in Jira for attachments that were synced from Salesforce. However if the attachments were added directly to the Jira issue, the thumbnail preview works as expected. Expected Outcome To be abl...

Created 28 Mar 05:03am by Iman Hashemi

Connector for Salesforce and Jira

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Set default value for "Association Count" field to 0

Currently, the "Association Count" field in Jira does not have a default value when there is no assignment, We would like to have the value 0 as default.

Created 20 Mar 01:21pm by Felipe Pérez

Connector for Salesforce and Jira

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Resize the Lightning Components for the Jira-Salesforce Connector so I can see the full field names and elminate the large blank spaces.

I cannot see the full names of my fields on a normal laptop screen but there is a large blank space to the right of the records wasting space. This occurs with the regular & NextGen Lightning Components. A previous comment about this problem: ...

Created 15 Mar 10:37pm by Guest

Connector for Salesforce and Jira

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Provide support for Worklog - Time tracking app's fields to sync to Salesforce

I would like to sync the fields from the app Worklog to be synced to Salesforce. Currently, the field type 'array' is not supported by the Connector.

Created 7 Mar 12:55pm by Siti Hajar

Connector for Salesforce and Jira

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As a user I would like the Association Count and SaleforceAssociatedId values to be the same.

In a JQL statement, both values yield a different result: While this is due to the nature of each field, I would like both to be able to match.

Created 1 Mar 03:29pm by Alejandra Rosales

Connector for Salesforce and Jira

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Ability to mention @ Jira Users via the comments synced to Jira from Salesforce

At the moment, mentioning @ Jira Users in Salesforce comments, which are synced to Jira, will not work. To promote communication between the two platforms, mentions would be beneficial.

Created 28 Feb 08:25am by Chun Wye Ng

Connector for Salesforce and Jira

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As a user, I want to view more than 50 associations on the Lightning Component

There is a limitation of the Connector which only allows the users to view a maximum of 50 associations on the NextGen Lightning Component. We want to view more than 50 issues on the Connector Component in our Salesforce page

Created 16 Feb 09:49pm by Tomas Salazar

Connector for Salesforce and Jira

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I'd like to be able to automatically create Jira issues in multi jira instances (default and non default)

Currntly automatically creating Jira issues from Salesforce is only possible for the default connection.

Created 10 Feb 03:15am by Yamam Alghourani

Connector for Salesforce and Jira

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Ideas for Atlassian Apps

by ServiceRocket

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Collapse Jira Comments component display

Pagination for Associations list

As a user I would like to have preview thumbnail for attachments that were synced from Salesforce

Set default value for "Association Count" field to 0

Resize the Lightning Components for the Jira-Salesforce Connector so I can see the full field names and elminate the large blank spaces.

Provide support for Worklog - Time tracking app's fields to sync to Salesforce

As a user I would like the Association Count and SaleforceAssociatedId values to be the same.

Ability to mention @ Jira Users via the comments synced to Jira from Salesforce

As a user, I want to view more than 50 associations on the Lightning Component

I'd like to be able to automatically create Jira issues in multi jira instances (default and non default)

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Collapse Jira Comments component display

Pagination for Associations list

As a user I would like to have preview thumbnail for attachments that were synced from Salesforce

Set default value for "Association Count" field to 0

Resize the Lightning Components for the Jira-Salesforce Connector so I can see the full field names and elminate the large blank spaces.

Provide support for Worklog - Time tracking app's fields to sync to Salesforce

As a user I would like the Association Count and SaleforceAssociatedId values to be the same.

Ability to mention @ Jira Users via the comments synced to Jira from Salesforce

As a user, I want to view more than 50 associations on the Lightning Component

I'd like to be able to automatically create Jira issues in multi jira instances (default and non default)