Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

19 Vote
- Add my vote +1
- +2
- +3
As an admin, I want to export/import the binding for all the projects

We have a long list of projects in the Bindings section of your plugin configuration (refer to the attached BindingsList.png image). Most of them contain common configuration. If we have to change something in the configuration, we have to go to e...

Created 13 Jul 02:34pm by Samuel Gatica

Connector for Salesforce and Jira

3 Needs review
19 Vote
- Add my vote +1
- +2
- +3
More robust search of JIRA issues in Salesforce

Typically a Salesforce user would like to search for existing JIRA issues to avoid creating duplicates. Currently, it searches for issue key and issue summary, but need to extend to more fields e.g. description and comments.

Created 2 Aug 04:03pm by Azwandi Mohd Aris

Connector for Salesforce and Jira

1 Likely to implement
18 Vote
- Add my vote +1
- +2
- +3
Comments functionality for other Salesforce objects

Currently and in regards to the comments functionality the connector only supports the case object (case comments). It would be great to have this function available for other objects as well.

Created 12 Jun 12:27am by Guest

Connector for Salesforce and Jira

1 Needs review
18 Vote
- Add my vote +1
- +2
- +3
We would like to the connector to fully support next-gen projects

Currently there is only partial support for next-gen projects as triggers are not supported.

Created 16 Dec 02:31pm by Pablo Gamblin

Connector for Salesforce and Jira

4 Needs review
18 Vote
- Add my vote +1
- +2
- +3
Add the ability to disable and not render the 'Create Salesforce Object' and 'Associations' buttons on a Jira Issue screen

We don't see a need for our Product Development teams creating a SalesForce Case from an Issue. We only want our customer support teams creating a Jira Issue from an existing Case as our standard workflow. This would also apply to making an Associ...

Created 9 Aug 08:50pm by Matthew Wright

Connector for Salesforce and Jira

2 Needs review
17 Vote
- Add my vote +1
- +2
- +3
Would like to be able to control when our mapped fields will be synced

Currently any change in Jira will trigger an update to sync fields. We would like to have an option as to when this sync will happen.

Created 14 Jan 06:32pm by Pablo Gamblin

Connector for Salesforce and Jira

3 Needs review
17 Vote
- Add my vote +1
- +2
- +3
As an Administrator I want to be able to hide the "Associate" and "Create JIRA Issue" buttons from the VisualForce pages

Is it possible to make the Jira Issue VF page read only for specific profiles. We only want our tier 2 folks to be able to create jira issues but want the tier 1 folks to be able to read that section so they can see what is going on I think the mo...

Created 26 May 04:27pm by Juan Recabarren

Connector for Salesforce and Jira

1 Planned
16 Vote
- Add my vote +1
- +2
- +3
As a user I want image in JIRA Comments using the new Jira Issue UI to appear in Salesforce Visualforce component

Currently if the user adds an image in JIRA Comments using the new Jira Issue UI, the image does not appear in Salesforce Visualforce component. As a user we would like the image attachment appear in Salesforce Visualforce comment component. This ...

Created 8 Sep 09:45am by Guest

Connector for Salesforce and Jira

0 Needs review
16 Vote
- Add my vote +1
- +2
- +3
Compatibility with JIRA Service Desk's internal/customer comments.

Connector is able to configure the comment privacy for the Jira Software project but not Jira Service Desk project. This is stated in this documentation, Limitations section. As a admin, I would like the connector able to configure the comment pri...

Created 9 Jun 02:20pm by Kevin Lew

Connector for Salesforce and Jira

5 Needs review
16 Vote
- Add my vote +1
- +2
- +3
As a community admin, I would like to have the connector lighting components which are available for communities

My use case is that I have a portal/community for employees where I was hoping to add the jira components. Or at least have a read only component to see comments and also see the jira reference.

Created 4 May 01:09pm by Kevin Lew

Connector for Salesforce and Jira

2 Needs review

Ideas for Atlassian Apps

by ServiceRocket

Filter by status

Filter by category

As an admin, I want to export/import the binding for all the projects

More robust search of JIRA issues in Salesforce

Comments functionality for other Salesforce objects

We would like to the connector to fully support next-gen projects

Add the ability to disable and not render the 'Create Salesforce Object' and 'Associations' buttons on a Jira Issue screen

Would like to be able to control when our mapped fields will be synced

As an Administrator I want to be able to hide the "Associate" and "Create JIRA Issue" buttons from the VisualForce pages

As a user I want image in JIRA Comments using the new Jira Issue UI to appear in Salesforce Visualforce component

Compatibility with JIRA Service Desk's internal/customer comments.

As a community admin, I would like to have the connector lighting components which are available for communities

Filter by status

Filter by category

Identify yourself with your email address

As an admin, I want to export/import the binding for all the projects

More robust search of JIRA issues in Salesforce

Comments functionality for other Salesforce objects

We would like to the connector to fully support next-gen projects

Add the ability to disable and not render the 'Create Salesforce Object' and 'Associations' buttons on a Jira Issue screen

Would like to be able to control when our mapped fields will be synced

As an Administrator I want to be able to hide the "Associate" and "Create JIRA Issue" buttons from the VisualForce pages

As a user I want image in JIRA Comments using the new Jira Issue UI to appear in Salesforce Visualforce component

Compatibility with JIRA Service Desk's internal/customer comments.

As a community admin, I would like to have the connector lighting components which are available for communities