Ideas for ServiceRocket's Atlassian Apps

5 Vote
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Automate Binding addition

As a user I would want to bind all the Jira instance projects without adding every single project manually We have around 200 projects and to configure the binding for each one is quite a work.

Created 5 Jul 02:12pm by Carmen Mendez

Connector for Salesforce and Jira

1 Needs review
4 Vote
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As a user, replying directly to Jira Comments in the Jira Comments Component would promote effective communication.

As a user, I would like to be able to reply directly in the Jira Comments in the Jira Comments Component in Salesforce. This would promote communication between Salesforce & Jira Teams.

Created 2 Aug 04:33am by Chun Wye Ng

Connector for Salesforce and Jira

0 Needs review
6 Vote
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As an admin, I would like to have the ability to send the URL for the survey from our internal email address

We would like to send the surveys email from our internal email adress

Created 31 May 03:39pm by Felipe Perez

Surveys for JSM

0 Planned
4 Vote
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As an admin I want to see the Jira field id when configuring bindings

. Currently when you have multiple fields with the same name, it is difficult to know which one is which. It would be great if Jira field id can be displayed in the bindings when adding new fields to help with such scenarios.

Created 1 Aug 04:35am by Guest

Connector for Salesforce and Jira

0 Needs review
3 Vote
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Live Template should accept standard Confluence macros

Standard macros added to a Global Template can not be edited if page is created as a live template. This prevents the use of Live Templates to Scaffolding fields/macros only.

Created 1 Sep 06:15am by Petter Topp

Scaffolding

0 Needs review
53 Vote
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Links within data macro's in scaffolding template are not "stored" as links that works with the macro Incoming Links from the Linking App

Within a scaffolding live template, I have a data field (e.g Text-Data) any links stored in this Text-Data macro is not stored as a proper link in the xml, and will therefor not work with Incoming Links. This feature would be a great addition to t...

Created 7 May 09:43pm by Guest

Scaffolding

3 Likely to implement
15 Vote
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Sync only Specific Status Values

Currently, Status fields are synced based on the mapped values to translate the statuses accurately. However, if only certain statuses are mapped, the other statuses would also be synced. If the Salesforce and Jira agents work in separate statuses...

Created 10 Aug 09:49am by Chun Wye Ng

Connector for Salesforce and Jira

0 Needs review
25 Vote
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Ability to bulk import/create value mappings

We are looking to map the Ower ID from Salesfor to the Jira Reporter by following the instructions on this part of the documentation: https://docs.servicerocket.com/salesforce-jira/administrator-guide/setting-up-your-integration-in-jira/configurin...

Created 21 Sep 10:17pm by Venkat Rachakonda

Connector for Salesforce and Jira

2 Needs review
4 Vote
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Ability to import more that 200 value mapping

Currently, the upload limitation is at 200 value mappings. https://apps-docs.servicerocket.com/salesforce-jira/importing-value-mappings

Created 28 Jul 10:32am by Siti Hajar

Connector for Salesforce and Jira

1 Needs review
13 Vote
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As an Admin, I would like to add fixed labels that cannot be deleted.

As an Admin or Manager, I would like to add fixed labels that cannot be removed by the user when added. This would ensure that a specific page will always hold the added label that can be filtered later.

Created 6 Oct 01:18pm by Chun Wye Ng

Scaffolding

0 Unlikely to implement

Ideas for Atlassian Apps

by ServiceRocket

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Automate Binding addition

As a user, replying directly to Jira Comments in the Jira Comments Component would promote effective communication.

As an admin, I would like to have the ability to send the URL for the survey from our internal email address

As an admin I want to see the Jira field id when configuring bindings

Live Template should accept standard Confluence macros

Links within data macro's in scaffolding template are not "stored" as links that works with the macro Incoming Links from the Linking App

Sync only Specific Status Values

Ability to bulk import/create value mappings

Ability to import more that 200 value mapping

As an Admin, I would like to add fixed labels that cannot be deleted.

Filter by status

Filter by category

Identify yourself with your email address

Automate Binding addition

As a user, replying directly to Jira Comments in the Jira Comments Component would promote effective communication.

As an admin, I would like to have the ability to send the URL for the survey from our internal email address

As an admin I want to see the Jira field id when configuring bindings

Live Template should accept standard Confluence macros

Links within data macro's in scaffolding template are not "stored" as links that works with the macro Incoming Links from the Linking App

Sync only Specific Status Values

Ability to bulk import/create value mappings

Ability to import more that 200 value mapping

As an Admin, I would like to add fixed labels that cannot be deleted.