Ideas for ServiceRocket's Atlassian Apps

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Synchronize the first update of Chatter into the Salesforce Comments in Jira

Since the first update from Salesforce is made under the "Feed" section of the Case object, I want to synchronize that update under the Salesforce Comments section under Jira Activity. Some users add comments under the update and those aren't bein...

Created 11 Jan 06:54pm by Tomas Salazar

Connector for Salesforce and Jira

0 Needs review
36 Vote
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Do not display Salesforce comments in the Lightning component "Jira issues" if there is no associations

Currently, SF comments are displayed in the Lightning component "Jira issues" even when there is no associations. It would be great to hide them in this case.

Created 5 May 08:34pm by Guest

Connector for Salesforce and Jira

3 Gathering interest
53 Vote
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As a user I want Salesforce comments to appear under Comments tab in Jira (not under Salesforce Comments tab)

As a user I want Salesforce comments to appear under Comments tab in Jira (not under Salesforce Comments tab)

Created 30 Apr 02:27pm by Guest

Connector for Salesforce and Jira

14 Unlikely to implement
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Scaffolding to support Comala Publishing app

Currently Scaffolding app does not integrate/support Comala Publishing app. It would be great if Scaffolding can support this app in the future. Feel free to share more details about the use-cases in the comments.

Created 1 Dec 06:33am by Iman Hashemi

Scaffolding

1 Needs review
87 Vote
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I want to hide the Salesforce panel for those projects that have no bindings with SalesForce objects

Every time users open an issue in any JIRA project that is not bound with the Salesforce connection, the users can see the SalesForce plugin loading on the right hand side of the screen and showing a message saying that "Project is not bound to an...

Created 4 May 07:06am by Kevin Lew

Connector for Salesforce and Jira

16 Will not implement
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Reset approvers when macro is deleted on the page and added again

Currently, when we delete the Page Approval macro, then refresh the Confluence page and then add the macro once again, the old settings and approvers are still there. It would be helpful for these to be reseted

Created 29 Nov 09:42pm by Carmen Mendez

Page Approval

0 Needs review
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Ability to delete approvers on Chain approval

Currently it is not possible to delete users following this guide https://docs.servicerocket.com/page-approval/user-guide/adding-and-removing-approvers if the Approval property is set as "Chain". We would like for this to be possible even when thi...

Created 29 Nov 09:39pm by Carmen Mendez

Page Approval

0 Needs review
4 Vote
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As an Admin, I would like the connector API as a native function inside the Salesforce Flow Builder

As an Admin, I would like the connector's APIs to be available as a native function inside the Salesforce Flow Builder (formerly Salesforce Flow). Currently, these APIs i.e. auto-create/auto-update are configured via Apex Trigger. It can be added ...

Created 9 Nov 08:12am by Chun Wye Ng

Connector for Salesforce and Jira

0 Needs review
32 Vote
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I would like to have the ability to change the comments default sorting to descending order

Currently, the Jira comments components in Salesforce and Salesforce comments tab in Jira allowing me to sort the comment order (ascending and descending). The current default sorting is ascending (Old > New) and there is no way to allow me to ...

Created 23 Apr 01:01am by Kevin Lew

Connector for Salesforce and Jira

2 Gathering interest
54 Vote
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As an admin I need support for the Insight - Asset Management custom fields

Insight - Asset Management custom fields are not supported at this moment by our connector, they don't show in the "Review & Create" screen and the field type is not recognized by the mappings configurations.

Created 23 Dec 02:19pm by Juan Recabarren

Connector for Salesforce and Jira

1 Gathering interest

Ideas for Atlassian Apps

by ServiceRocket

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Synchronize the first update of Chatter into the Salesforce Comments in Jira

Do not display Salesforce comments in the Lightning component "Jira issues" if there is no associations

As a user I want Salesforce comments to appear under Comments tab in Jira (not under Salesforce Comments tab)

Scaffolding to support Comala Publishing app

I want to hide the Salesforce panel for those projects that have no bindings with SalesForce objects

Reset approvers when macro is deleted on the page and added again

Ability to delete approvers on Chain approval

As an Admin, I would like the connector API as a native function inside the Salesforce Flow Builder

I would like to have the ability to change the comments default sorting to descending order

As an admin I need support for the Insight - Asset Management custom fields

Filter by status

Filter by category

Identify yourself with your email address

Synchronize the first update of Chatter into the Salesforce Comments in Jira

Do not display Salesforce comments in the Lightning component "Jira issues" if there is no associations

As a user I want Salesforce comments to appear under Comments tab in Jira (not under Salesforce Comments tab)

Scaffolding to support Comala Publishing app

I want to hide the Salesforce panel for those projects that have no bindings with SalesForce objects

Reset approvers when macro is deleted on the page and added again

Ability to delete approvers on Chain approval

As an Admin, I would like the connector API as a native function inside the Salesforce Flow Builder

I would like to have the ability to change the comments default sorting to descending order

As an admin I need support for the Insight - Asset Management custom fields