Ideas for Atlassian Apps

by ServiceRocket

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As an admin I'd like to be able to sync user fields (i.e Reporter) to a custom SF field even if the user was deactivated.

The scenario is as the following: Map a Salesforce Text field(Created by) with the Jira Reporter field. For this field mapping, value map 2 Jira users. User A and User B. User A is an inactive user. The value mappings are: User A (Jira) < Owner...

Created 17 Sep 04:41am by Yamam Alghourani

Connector for Salesforce and Jira

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As a user, I want to receive in-app notification for JIRA comments

At the moment, there is a configuration for email notification for added JIRA comments: https://docs.servicerocket.com/salesforce-jira/administrator-guide/setting-up-your-integration-in-salesforce/configuring-email-notifications-to-notify-salesfor...

Created 14 Sep 06:32pm by Immanuel Siagian

Connector for Salesforce and Jira

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Ability to define the issue type to look for into the search box when associating a Jira issue

It would be great having the option to limit the search when associating a Jira issue and being able to look only for the issue types that have been configured with mappings and not for all of them. This would help when searching by the subject in...

Created 4 Sep 01:44am by Cristobal Maulen

Connector for Salesforce and Jira

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As a user, I'd like to receive notifications when a Salesforce field is created or updated

No description provided

Created 17 Aug 10:00am by Yamam Alghourani

Connector for Salesforce and Jira

0 Will not implement
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Option to sync (or not) previous comments after a Jira issue creation/association

It would be good having the option to decide whether sync the new comments only or the previous comment as well after a Jira issue creation/association is made

Created 30 Jul 08:58pm by Guest

Connector for Salesforce and Jira

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Support Request Type field

Request Type field isn't supported currently. As an administartor I'd like to be able to show this field on the "Create Jira issue" screen in Salesforce.

Created 29 Jul 07:10am by Yamam Ghourani

Connector for Salesforce and Jira

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As a user, I would like the connector to associate an existing record instead of creating a new record if the attempted creation of a record triggers the duplicate rule

Currently, we have duplicate rules enabled for contacts and accounts in our Salesforce instance However, the connector will not triggers the rule when there is an existing record and create the record. Therefore, as an user, I would like the conne...

Created 27 Jul 04:34am by Kevin Lew

Connector for Salesforce and Jira

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Ability to use ORDER BY parameter when running an association report

Ability to use ORDER BY parameter when running an association report.

Created 10 Jul 10:06pm by Guest

Connector for Salesforce and Jira

0 Needs review
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As an admin I want the connector to support mapping array<issuelinks> to a Salesforce field

As an admin I want the connector to support mapping array<issuelinks> to a Salesforce field. Currently the JIRA field type of array<issuelinks> (Linked Issues) in not compatible with any Salesforce field. Please add support for this fi...

Created 10 Jul 06:10pm by Guest

Connector for Salesforce and Jira

1 Needs review
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Ability to edit the format of the comment content on Salesforce side

We have a sync between JIRA and our Salesforce Org, where we use Cases. I would like to improve the format of the comment content that arrives on the Salesforce side.

Created 24 Jun 11:32pm by Guest

Connector for Salesforce and Jira

0 Needs review

Ideas for Atlassian Apps

by ServiceRocket

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As an admin I'd like to be able to sync user fields (i.e Reporter) to a custom SF field even if the user was deactivated.

As a user, I want to receive in-app notification for JIRA comments

Ability to define the issue type to look for into the search box when associating a Jira issue

As a user, I'd like to receive notifications when a Salesforce field is created or updated

Option to sync (or not) previous comments after a Jira issue creation/association

Support Request Type field

As a user, I would like the connector to associate an existing record instead of creating a new record if the attempted creation of a record triggers the duplicate rule

Ability to use ORDER BY parameter when running an association report

As an admin I want the connector to support mapping array<issuelinks> to a Salesforce field

Ability to edit the format of the comment content on Salesforce side

Filter by status

Filter by category

Identify yourself with your email address

As an admin I'd like to be able to sync user fields (i.e Reporter) to a custom SF field even if the user was deactivated.

As a user, I want to receive in-app notification for JIRA comments

Ability to define the issue type to look for into the search box when associating a Jira issue

As a user, I'd like to receive notifications when a Salesforce field is created or updated

Option to sync (or not) previous comments after a Jira issue creation/association

Support Request Type field

As a user, I would like the connector to associate an existing record instead of creating a new record if the attempted creation of a record triggers the duplicate rule

Ability to use ORDER BY parameter when running an association report

As an admin I want the connector to support mapping array<issuelinks> to a Salesforce field

Ability to edit the format of the comment content on Salesforce side