Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

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As a user I want to match and sync JIRA issues to SFDC Knowledge Articles

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Created 12 Jun 04:27pm by Juan Recabarren

Connector for Salesforce and Jira

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As an Administrator I want an option to disable the Bulk Operations section

We have been experiencing outages and performance issues related to users using the bulk operations feature in the JIRA Cloud Connector. Can this feature be disabled? I am trying to identify who is running the operation but I dont have much to go ...

Created 7 Jun 03:01pm by Juan Recabarren

Connector for Salesforce and Jira

0 Likely to implement
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As a JIRA Administrator I want to be able to change the syncing options when creating new JIRA issues from Salesforce

When we tested in sandbox the View Only, Auto Pull and Auto Push options were not showing up within the Create JIRA Issue box and are now showing up when we moved to production. Is there a way to just have Project and Issue Type available?

Created 5 Jun 08:48pm by Juan Recabarren

Connector for Salesforce and Jira

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All Salesforce JIRA Cloud Connector Comments to be visible in 'ALL Activity' Tab

We specifically would like to be able to see the Salesforce Comments Tab data/comments, to be visibility the the 'All Activity' Tab within a JIRA Issue. Typically this Tab would show you "All' pieces of information, but in this case it does not. W...

Created 25 Apr 06:54pm by Juan Recabarren

Connector for Salesforce and Jira

0 Will not implement
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Show JIRA reports in Community

Example reports: - Two dimensional filter statistics. - Chart gadget

Created 8 Mar 11:36pm by Azwandi Mohd Aris

Connector for Salesforce and Jira

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Retain the mapping when the field is hidden from field configurations but still on on the screen

Currently if the field is added to the screen and hidden from field configurations of the project results an error in binding.

Created 13 Feb 04:01am by Aidin Mahmoodi

Connector for Salesforce and Jira

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As an admin I want to Add/Remove a custom field to the Create Jira Ticket Screen

As an admin I want to Add/Remove a custom field to the Create Jira Ticket Screen

Created 8 Feb 01:42pm by Samuel Gatica

Connector for Salesforce and Jira

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Restrict users from SalesForce to just Associate and not Create a ticket in JIRA

Restrict users from SalesForce to just Associate and not Create a ticket in JIRA while Some user can both Create and Associate.

Created 2 Feb 02:31am by Aidin Mahmoodi

Connector for Salesforce and Jira

0 Unlikely to implement
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As an admin, I'm looking for a way to count the number of Salesforce.com records linked to a JIRA issue and put it to a field of this JIRA issue

As an admin, I'm looking for a way to count the number of Salesforce.com records linked to a JIRA issue and put it to a field of this JIRA issue.

Created 23 Jan 01:09am by Kevin Lew

Connector for Salesforce and Jira

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Bind more than one Connection per project

Customer: "We have 2 projects per org. so based on the requirement we would need to push the salesforce case to one of the 2 to create a ticket."

Created 16 Jan 10:24am by Aidin Mahmoodi

Connector for Salesforce and Jira

0 Will not implement

Ideas for Atlassian Apps

by ServiceRocket

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As a user I want to match and sync JIRA issues to SFDC Knowledge Articles

As an Administrator I want an option to disable the Bulk Operations section

As a JIRA Administrator I want to be able to change the syncing options when creating new JIRA issues from Salesforce

All Salesforce JIRA Cloud Connector Comments to be visible in 'ALL Activity' Tab

Show JIRA reports in Community

Retain the mapping when the field is hidden from field configurations but still on on the screen

As an admin I want to Add/Remove a custom field to the Create Jira Ticket Screen

Restrict users from SalesForce to just Associate and not Create a ticket in JIRA

As an admin, I'm looking for a way to count the number of Salesforce.com records linked to a JIRA issue and put it to a field of this JIRA issue

Bind more than one Connection per project

Filter by status

Filter by category

Identify yourself with your email address

As a user I want to match and sync JIRA issues to SFDC Knowledge Articles

As an Administrator I want an option to disable the Bulk Operations section

As a JIRA Administrator I want to be able to change the syncing options when creating new JIRA issues from Salesforce

All Salesforce JIRA Cloud Connector Comments to be visible in 'ALL Activity' Tab

Show JIRA reports in Community

Retain the mapping when the field is hidden from field configurations but still on on the screen

As an admin I want to Add/Remove a custom field to the Create Jira Ticket Screen

Restrict users from SalesForce to just Associate and not Create a ticket in JIRA

As an admin, I'm looking for a way to count the number of Salesforce.com records linked to a JIRA issue and put it to a field of this JIRA issue

Bind more than one Connection per project