Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

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Automatic Comment refresh in Salesforce Component

Refreshing the Jira comments Component to see latest added Salesforce comments is possible by pressing F5, but we'd like for this to be done dynamically as new comments are added

Created 16 Feb 03:13pm by Carmen Mendez

Connector for Salesforce and Jira

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As an admin, I'd like to be able to change the associations configuration in bulk

We would like all our issues to have Auto-Pull-Push on them, not just new ones. 1. Is there a way to locate all issues which are not configured as such in some query? 2. Is there a way to bulk edit all issues to this configuration?

Created 14 Feb 10:29am by Yamam Alghourani

Connector for Salesforce and Jira

0 Unlikely to implement
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Populate Salesforce Comments in Review and Create screen in Salesforce

As a user, I would like to automatically populate Review and Create screen in Salesforce with values from Salesforce Comments.

Created 26 Jan 01:55pm by Siti Hajar

Connector for Salesforce and Jira

0 Unlikely to implement
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Presenting pulled updates from Jira in the comments section in Salesforce

As a user, I would like for the update made in Jira to appear as a comment in Salesforce instead of auto populating the fields in Salesforce.

Created 24 Jan 09:17am by Siti Hajar

Connector for Salesforce and Jira

0 Unlikely to implement
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Use Google authenticator to authenticate the app

No description provided

Created 10 Jan 07:28pm by Carmen Mendez

Connector for Salesforce and Jira

0 Unlikely to implement
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I would like that whenever an account is merged the associations would be merged as well

If I have 2 Accounts that are duplicates and have associations on both of the Accounts. If they're merged the associations of the duplicates will remain associated to the duplicate and won't merge to the master Account, meaning that Jira would sti...

Created 21 Dec 09:54pm by Amir Alvarez

Connector for Salesforce and Jira

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Accept and support the name update for the mapped Salesforce fields

Whenever a field name is updated from the Salesforce side, the connector shows it in red. Considering that the field is already mapped and only the name is being changed, it would be great the the connector recognizes it immediately instead of hav...

Created 20 Dec 10:01pm by Cristobal Maulen

Connector for Salesforce and Jira

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As an admin, I would like to have the ability to access the Jira comments component coding programmatically

Jira comments component in Salesforce is grabbing and displaying the Jira comments, Case comments, and Case Chatter. As we are using a custom object on our cases to handle comments, we would like to have the ability to access the Jira comments com...

Created 9 Dec 05:17am by Guest

Connector for Salesforce and Jira

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As an Admin I'd like to be able to configure an exclusive mapping to share specific field with specific teams.

For example, I'd like that one of the teams wants to use exclusive mapping and not share it with other teams.

Created 22 Nov 11:05am by Yamam Alghourani

Connector for Salesforce and Jira

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As a user, I want to restrict the list of Jira issue types when associating Jira issue from Salesforce

Currently the Jira issue type will follow the Bindings in Jira. However I want to be able to restrict the list of Jira issue types when creating Jira issue from Salesforce.

Created 17 Nov 09:59am by Yamam Alghourani

Connector for Salesforce and Jira

0 Needs review

Ideas for Atlassian Apps

by ServiceRocket

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Automatic Comment refresh in Salesforce Component

As an admin, I'd like to be able to change the associations configuration in bulk

Populate Salesforce Comments in Review and Create screen in Salesforce

Presenting pulled updates from Jira in the comments section in Salesforce

Use Google authenticator to authenticate the app

I would like that whenever an account is merged the associations would be merged as well

Accept and support the name update for the mapped Salesforce fields

As an admin, I would like to have the ability to access the Jira comments component coding programmatically

As an Admin I'd like to be able to configure an exclusive mapping to share specific field with specific teams.

As a user, I want to restrict the list of Jira issue types when associating Jira issue from Salesforce

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Automatic Comment refresh in Salesforce Component

As an admin, I'd like to be able to change the associations configuration in bulk

Populate Salesforce Comments in Review and Create screen in Salesforce

Presenting pulled updates from Jira in the comments section in Salesforce

Use Google authenticator to authenticate the app

I would like that whenever an account is merged the associations would be merged as well

Accept and support the name update for the mapped Salesforce fields

As an admin, I would like to have the ability to access the Jira comments component coding programmatically

As an Admin I'd like to be able to configure an exclusive mapping to share specific field with specific teams.

As a user, I want to restrict the list of Jira issue types when associating Jira issue from Salesforce