Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

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As an administrator I want to be able to bulk-import to multiple configurations

As an administrator, when I have binding configurations are all the same for the same issue type., I want to be able to import the same mapping to multiple binding configurations.The customer suggested: doing this via curl against a REST API or so...

Created 23 Aug 11:35pm by Yamam Ghourani

Connector for Salesforce and Jira

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HIPAA compliance

No description provided

Created 21 Aug 09:40am by Azwandi Mohd Aris

Connector for Salesforce and Jira

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39 Vote
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Sync Salesforce Comments/Chatter Feed Items as native Jira comments

Instead of using the Salesforce Comments tab, move the content into the native Comments tab. This would solve problems like: 1 - Notifications. If the comments are created as native, Jira will fire necessary events. Also useful for other automatio...

Created 8 Aug 05:55am by Yamam Ghourani

Connector for Salesforce and Jira

6 Needs review
1 Vote
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Support for Shield Platform Encryption

No description provided

Created 31 Jul 03:00pm by Azwandi Mohd Aris

Connector for Salesforce and Jira

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4 Vote
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Need to validate if a Jira issue is already created using the API in Salesforce

Escenario: Customer need to create and issue in a particular Status (Automatic), and only one issue can be associated at a time. Feature: Need to validate if a Jira issue is already created using the API in Salesforce

Created 25 Jul 09:48pm by Samuel Gatica

Connector for Salesforce and Jira

1 Needs review
46 Vote
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Notify Jira users upon a new Chatter post

We should extend the current feature "Configuring Email Notifications to Notify Jira Users" to also support Chatter posts.

Created 18 Jul 07:05am by Sayed Bares

Connector for Salesforce and Jira

10 Needs review
19 Vote
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As an admin, I want to export/import the binding for all the projects

We have a long list of projects in the Bindings section of your plugin configuration (refer to the attached BindingsList.png image). Most of them contain common configuration. If we have to change something in the configuration, we have to go to e...

Created 13 Jul 02:34pm by Samuel Gatica

Connector for Salesforce and Jira

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As a user I need the SFDC Connector notifications utilize the Jira notification schemes

Customer request I looked back at the documentation (https://docs.servicerocket.com/display/CCSFJIRA/Configuring+Email+Notifications+to+Notify+Jira+Users) and I realize now that this appears to be a feature-issue - not a misconfiguration issue. ...

Created 22 Jun 04:13pm by Juan Recabarren

Connector for Salesforce and Jira

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As an Admin, I need to set the default action of the "Association Configuration" in the Review & Create Screen

We need to be able to hide and set the default action for the "Association Configuration" in the Review & Create Screen

Created 16 Apr 05:32pm by Samuel Gatica

Connector for Salesforce and Jira

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As an admin, I wanted the Case status change in Salesforce when a new comment is added to the associated jira issue.

As an admin, I wanted the Case status change in Salesforce when a new comment is added to the associated Jira issue.

Created 22 Mar 03:23am by Kevin Lew

Connector for Salesforce and Jira

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Ideas for Atlassian Apps

by ServiceRocket

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As an administrator I want to be able to bulk-import to multiple configurations

HIPAA compliance

Sync Salesforce Comments/Chatter Feed Items as native Jira comments

Support for Shield Platform Encryption

Need to validate if a Jira issue is already created using the API in Salesforce

Notify Jira users upon a new Chatter post

As an admin, I want to export/import the binding for all the projects

As a user I need the SFDC Connector notifications utilize the Jira notification schemes

As an Admin, I need to set the default action of the "Association Configuration" in the Review & Create Screen

As an admin, I wanted the Case status change in Salesforce when a new comment is added to the associated jira issue.

Filter by status

Filter by category

Identify yourself with your email address

As an administrator I want to be able to bulk-import to multiple configurations

HIPAA compliance

Sync Salesforce Comments/Chatter Feed Items as native Jira comments

Support for Shield Platform Encryption

Need to validate if a Jira issue is already created using the API in Salesforce

Notify Jira users upon a new Chatter post

As an admin, I want to export/import the binding for all the projects

As a user I need the SFDC Connector notifications utilize the Jira notification schemes

As an Admin, I need to set the default action of the "Association Configuration" in the Review & Create Screen

As an admin, I wanted the Case status change in Salesforce when a new comment is added to the associated jira issue.