Classic Connector for | Ideas for ServiceRocket's Atlassian Apps

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Introduce a way to handle special characters such as emojis

Greetings we are using the 6.2.6 version of the following add-on in our JIRA server production environment. ServiceRocket Salesforce.com Connector Plugin - Plugin off late, we have noticed that updates to few JIRA issues were not getting pu...

Created 19 Aug 05:06am by Guest

Classic Connector for Salesforce and Jira (Server)

1 Gathering interest
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Request to not copy SalesForce Cases to new JIRA when a JIRA is Cloned

Background:When a JIRA is cloned, all of the SalesForce cases that are linked through the ServiceRocket integration are copied along with the rest of the JIRA details.With cases linked to multiple JIRAs, the 2 JIRAs will continually update the lin...

Created 16 May 09:08pm by Juan Recabarren

Classic Connector for Salesforce and Jira (Server)

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Ability to filter Salesforce comments by adding hashtags

Currently, all the Jira comments are synced to Salesforce. It would be great to have filter them by adding a hashtag right as it is with the next-gen Connector.

Created 22 Jul 11:47pm by Guest

Classic Connector for Salesforce and Jira (Server)

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Permissions for specific Jira users

Currently, all the users that have access to the project on Jira will be able to work with the connector and all its functionalities. It would be great if we can define what action specific users can perform (push data, pull data, unlink, create S...

Created 16 Jun 12:38am by Guest

Classic Connector for Salesforce and Jira (Server)

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Selective push of Case comments from Salesforce to JIRA using certain criterias

tl;dr Only push comments with # on them from Salesforce to JIRA. Or expose an API that would allow customers to customize this. Separately, we’ve been looking at ways to get comments passed from SF to Jira, and our fellows here had an interesting ...

Created 7 Nov 06:25am by Adrien Low

Classic Connector for Salesforce and Jira (Server)

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As a user, I want to push updates to associated JIRA issue when moving from one JIRA issue type to another

Scenario: A bug issue type is mapped to Case Mapping An epic issue type is mapped to a CustomObject Mapping Steps to replicate the limitation: Associate a JIRA bug issue to Case record (let's call this Case1). The mapping has JIRA issue-type mappe...

Created 10 Jun 01:44am by Immanuel Siagian

Classic Connector for Salesforce and Jira (Server)

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As an admin, I would like the connector check the mapped Jira project workflow validator.

For our Jira project workflow, for Bug issue type, we implemented a validator to make Affected version and Priority field as a required field. We didn't make those two fields as a required field in field configuration is because this field only n...

Created 23 Jan 04:02pm by Kevin Lew

Classic Connector for Salesforce and Jira (Server)

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Ability to display the amount of ticket per SF account automatically in a Jira dashboard gadget

It would be great being able to display the amount of ticket per SF account automatically in a Jira dashboard gadget

Created 30 Apr 12:06am by Guest

Classic Connector for Salesforce and Jira (Server)

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As a User I want to bulk create JIRA issues from a list Salesforce.com Cases (Records)

User only can create one JIRA issue every time they click on the JIRA issue creation button. Therefore, user has requested to create JIRA issues from a list of selected Salesforce.com Cases or Records.

Created 4 May 06:35am by Victor Law

Classic Connector for Salesforce and Jira (Server)

0 Unlikely to implement
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SSO support

e.g. OKTA

Created 20 Feb 01:18am by Azwandi Mohd Aris

Classic Connector for Salesforce and Jira (Server)

0 Will not implement

Ideas for Atlassian Apps

by ServiceRocket

Filter by status

Filter by category

Introduce a way to handle special characters such as emojis

Request to not copy SalesForce Cases to new JIRA when a JIRA is Cloned

Ability to filter Salesforce comments by adding hashtags

Permissions for specific Jira users

Selective push of Case comments from Salesforce to JIRA using certain criterias

As a user, I want to push updates to associated JIRA issue when moving from one JIRA issue type to another

As an admin, I would like the connector check the mapped Jira project workflow validator.

Ability to display the amount of ticket per SF account automatically in a Jira dashboard gadget

As a User I want to bulk create JIRA issues from a list Salesforce.com Cases (Records)

SSO support

Filter by status

Filter by category

Identify yourself with your email address

Introduce a way to handle special characters such as emojis

Request to not copy SalesForce Cases to new JIRA when a JIRA is Cloned

Ability to filter Salesforce comments by adding hashtags

Permissions for specific Jira users

Selective push of Case comments from Salesforce to JIRA using certain criterias

As a user, I want to push updates to associated JIRA issue when moving from one JIRA issue type to another

As an admin, I would like the connector check the mapped Jira project workflow validator.

Ability to display the amount of ticket per SF account automatically in a Jira dashboard gadget

As a User I want to bulk create JIRA issues from a list Salesforce.com Cases (Records)

SSO support