Classic Connector for | Ideas for ServiceRocket's Atlassian Apps

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As a User I want to enable synchronization the changes for Salesforce Chatter

Connector doesn't support the synchronization for Salesforce Chatter at the moment for both Sever and Cloud Connector

Created 8 Sep 03:12am by Victor Law

Classic Connector for Salesforce and Jira (Server)

0 Needs review
1 Vote
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Ability to display the amount of ticket per SF account automatically in a Jira dashboard gadget

It would be great being able to display the amount of ticket per SF account automatically in a Jira dashboard gadget

Created 30 Apr 12:06am by Guest

Classic Connector for Salesforce and Jira (Server)

0 Needs review
2 Vote
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Introduce a way to handle special characters such as emojis

Greetings we are using the 6.2.6 version of the following add-on in our JIRA server production environment. ServiceRocket Salesforce.com Connector Plugin - Plugin off late, we have noticed that updates to few JIRA issues were not getting pu...

Created 19 Aug 05:06am by Guest

Classic Connector for Salesforce and Jira (Server)

1 Gathering interest
2 Vote
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Request to not copy SalesForce Cases to new JIRA when a JIRA is Cloned

Background:When a JIRA is cloned, all of the SalesForce cases that are linked through the ServiceRocket integration are copied along with the rest of the JIRA details.With cases linked to multiple JIRAs, the 2 JIRAs will continually update the lin...

Created 16 May 09:08pm by Juan Recabarren

Classic Connector for Salesforce and Jira (Server)

0 Needs review
1 Vote
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Support for comments in the chatter bidirectionally

Classic connector only supports the Case comment object and not the chatter for the time being. It would be nice being able to sync comments in the chatter feed bidirectionally.

Created 19 Jan 08:59pm by Guest

Classic Connector for Salesforce and Jira (Server)

0 Needs review
2 Vote
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As an admin, I would like the connector check the mapped Jira project workflow validator.

For our Jira project workflow, for Bug issue type, we implemented a validator to make Affected version and Priority field as a required field. We didn't make those two fields as a required field in field configuration is because this field only n...

Created 23 Jan 04:02pm by Kevin Lew

Classic Connector for Salesforce and Jira (Server)

0 Needs review
3 Vote
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Selective push of Case comments from Salesforce to JIRA using certain criterias

tl;dr Only push comments with # on them from Salesforce to JIRA. Or expose an API that would allow customers to customize this. Separately, we’ve been looking at ways to get comments passed from SF to Jira, and our fellows here had an interesting ...

Created 7 Nov 06:25am by Adrien Low

Classic Connector for Salesforce and Jira (Server)

0 Needs review
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As an admin I would like to set up Comment syncing through REST API

Currently comment syncing is available through endpoints as a button in Salesforce. We would like to have this feature available through API.

Created 22 Oct 09:35pm by Pablo Gamblin

Classic Connector for Salesforce and Jira (Server)

0 Needs review
3 Vote
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As a User I want to bulk create JIRA issues from a list Salesforce.com Cases (Records)

User only can create one JIRA issue every time they click on the JIRA issue creation button. Therefore, user has requested to create JIRA issues from a list of selected Salesforce.com Cases or Records.

Created 4 May 06:35am by Victor Law

Classic Connector for Salesforce and Jira (Server)

0 Unlikely to implement
3 Vote
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SSO support

e.g. OKTA

Created 20 Feb 01:18am by Azwandi Mohd Aris

Classic Connector for Salesforce and Jira (Server)

0 Will not implement

Ideas for Atlassian Apps

by ServiceRocket

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As a User I want to enable synchronization the changes for Salesforce Chatter

Ability to display the amount of ticket per SF account automatically in a Jira dashboard gadget

Introduce a way to handle special characters such as emojis

Request to not copy SalesForce Cases to new JIRA when a JIRA is Cloned

Support for comments in the chatter bidirectionally

As an admin, I would like the connector check the mapped Jira project workflow validator.

Selective push of Case comments from Salesforce to JIRA using certain criterias

As an admin I would like to set up Comment syncing through REST API

As a User I want to bulk create JIRA issues from a list Salesforce.com Cases (Records)

SSO support

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As a User I want to enable synchronization the changes for Salesforce Chatter

Ability to display the amount of ticket per SF account automatically in a Jira dashboard gadget

Introduce a way to handle special characters such as emojis

Request to not copy SalesForce Cases to new JIRA when a JIRA is Cloned

Support for comments in the chatter bidirectionally

As an admin, I would like the connector check the mapped Jira project workflow validator.

Selective push of Case comments from Salesforce to JIRA using certain criterias

As an admin I would like to set up Comment syncing through REST API

As a User I want to bulk create JIRA issues from a list Salesforce.com Cases (Records)

SSO support