Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

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Customize Refresh Intervals on Comments visualforce page

Customer's comment: Unfortunately the Comment Page is getting refreshed every second. I there a chance toconfigure the refresh interval, as in the current configuration it is hard to read the comments?

Created 18 Apr 02:13am by Aidin Mahmoodi

Connector for Salesforce and Jira

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More detailed docs

Documentation on how Salesforce Package handles Comments. Also there is no documentation on limitations such as there is not automatic synch from SF to JIRA

Created 22 Mar 04:09am by Aidin Mahmoodi

Connector for Salesforce and Jira

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Compatibility of Timetracking to Saleforce on Mappings.

Currently this is not supported. Case#14948

Created 25 Feb 01:28pm by Aidin Mahmoodi

Connector for Salesforce and Jira

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Salesforce Package for Other Objects Include Custom Object

The current package is only available for Case. It would be great to have the package available for other object including "Custom Object"

Created 28 Jan 02:04am by Kheng Jin Leow

Connector for Salesforce and Jira

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Compatibility for Salesforce Lightning Experience

When user switch to Salesforce Lightning Experience, the connector is not working anymore despite of having the custom buttons or the visualforce pages in the layout.

Created 26 Jan 03:07am by Kheng Jin Leow

Connector for Salesforce and Jira

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Add compatibility of cascading field mapping

As for now, the cascading field is not allowed to be added in the mapping.

Created 26 Jan 02:11am by Kheng Jin Leow

Connector for Salesforce and Jira

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"Create Case" button should allow options to choose which object to be created in Salesforce

Currently, the button is "Create Case" which by default allowing customer to create case only, It would be great to have the button can be used to create other objects including custom fields.

Created 30 Dec 03:27am by Kheng Jin Leow

Connector for Salesforce and Jira

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Manual pull or push from/to JIRA for a read-only association (Package)

No description provided

Created 22 Dec 04:08am by Azwandi Mohd Aris

Connector for Salesforce and Jira

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Set a Salesforce case to auto push to JIRA (Package)

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Created 22 Dec 04:03am by Azwandi Mohd Aris

Connector for Salesforce and Jira

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Aggregated comments view in Salesforce (Package)

Currently, our connector receives the comments from Salesforce only, Comments from JIRA is not synchronized to Salesforce. From my point of view, if JIRA is not visible to the Customer support, then there will an issue as the customer support wil...

Created 21 Dec 08:46am by Kheng Jin Leow

Connector for Salesforce and Jira

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Ideas for Atlassian Apps

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Customize Refresh Intervals on Comments visualforce page

More detailed docs

Compatibility of Timetracking to Saleforce on Mappings.

Salesforce Package for Other Objects Include Custom Object

Compatibility for Salesforce Lightning Experience

Add compatibility of cascading field mapping

"Create Case" button should allow options to choose which object to be created in Salesforce

Manual pull or push from/to JIRA for a read-only association (Package)

Set a Salesforce case to auto push to JIRA (Package)

Aggregated comments view in Salesforce (Package)

Filter by status

Filter by category

Identify yourself with your email address

Customize Refresh Intervals on Comments visualforce page

More detailed docs

Compatibility of Timetracking to Saleforce on Mappings.

Salesforce Package for Other Objects Include Custom Object

Compatibility for Salesforce Lightning Experience

Add compatibility of cascading field mapping

"Create Case" button should allow options to choose which object to be created in Salesforce

Manual pull or push from/to JIRA for a read-only association (Package)

Set a Salesforce case to auto push to JIRA (Package)

Aggregated comments view in Salesforce (Package)