Shipped | Ideas for ServiceRocket's Atlassian Apps

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Option to show or hide "view in confluence" link

My SF knowledge base is customer-facing. They will not have access to confluence, so I would like the option to not show that link on all articles

Created 19 Jan 07:54pm by Guest

Publisher for Confluence Cloud to Salesforce

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5 Vote
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Sandbox support

Currently, Publisher app can only be installed to work with Salesforce production environment. It would be great that the app supports Salesforce Sanbox environment so we can test the app before moving to production.

Created 2 Jun 12:52am by Guest

Publisher for Confluence Cloud to Salesforce

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15 Vote
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Add compatibility of cascading field mapping

As for now, the cascading field is not allowed to be added in the mapping.

Created 26 Jan 02:11am by Kheng Jin Leow

Connector for Salesforce and Jira

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11 Vote
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As a User, I want Description column in Jira issue Module show the Jira Formatting (WIKI Marks)

As an User, I want Description column in Jira issue Module show the Jira Formatting (WIKI Marks)

Created 5 Feb 03:44pm by Samuel Gatica

Connector for Salesforce and Jira

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5 Vote
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A link back to Confluence page in Salesforce side

If an agent in Salesforce want to update an article, they should do so by clicking a link in Salesforce side that will take them directly to the page in Confluence

Created 24 Mar 01:44am by Shared ServiceRocket

Publisher for Confluence Cloud to Salesforce

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Associate Confluence page with other Salesforce objects e.g. Account, Contacts, Opportunity, etc.

The feature supports Case objects only at the moment. Based on the following documentation: https://docs.servicerocket.com/display/CCSFCONF/Associating+a+Case+with+a+Confluence+Page

Created 15 Nov 08:59am by Mervyn Toh

Connector for Salesforce & Confluence Cloud

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5 Vote
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Add Spacekey to the Add Page Suffix/Prefix

Please enable that its possible to add the Spacekey to a new Pagetitle

Created 15 Feb 08:54am by Antal Vig

Linking

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8 Vote
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As an admin I should be able to migrate composition from server to cloud and vice versa

As an admin I should be able to migrate composition from server to cloud and vice versa

Created 30 May 02:56am by Guest

Composition

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Retain table borders

Currently when a table is moved to salesforce, it does not have borders.

Created 6 Jan 05:37am by Shared ServiceRocket

Publisher for Confluence Cloud to Salesforce

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12 Vote
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Bulk push changes from JIRA issues to Salesforce

In the previous connector I could perform a bulk action in jira and push all changes to SF. How do I do that in the new one? Case #39229

Created 28 Nov 02:37am by Adrien Low

Connector for Salesforce and Jira

3 Shipped

Ideas for Atlassian Apps

by ServiceRocket

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Option to show or hide "view in confluence" link

Sandbox support

Add compatibility of cascading field mapping

As a User, I want Description column in Jira issue Module show the Jira Formatting (WIKI Marks)

A link back to Confluence page in Salesforce side

Associate Confluence page with other Salesforce objects e.g. Account, Contacts, Opportunity, etc.

Add Spacekey to the Add Page Suffix/Prefix

As an admin I should be able to migrate composition from server to cloud and vice versa

Retain table borders

Bulk push changes from JIRA issues to Salesforce

Filter by status

Filter by category

Identify yourself with your email address

Option to show or hide "view in confluence" link

Sandbox support

Add compatibility of cascading field mapping

As a User, I want Description column in Jira issue Module show the Jira Formatting (WIKI Marks)

A link back to Confluence page in Salesforce side

Associate Confluence page with other Salesforce objects e.g. Account, Contacts, Opportunity, etc.

Add Spacekey to the Add Page Suffix/Prefix

As an admin I should be able to migrate composition from server to cloud and vice versa

Retain table borders

Bulk push changes from JIRA issues to Salesforce