Ideas for ServiceRocket's Atlassian Apps

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Retain explicit space key value when saving Live Template

As a user I want Live Template macro to retain explicit space key value even if the page is in the same space, so that a page can be copied or moved to another space without breaking Live Template link.Current behaviour: "Page A" is the source of...

Created 08 Jul 16:53 by JJ O'Brien

Scaffolding

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As an admin I want the synchronized attachments to be deleted if the actual attachment was deleted in SF or Jira side

Currently if an attachment is deleted in Salesforce, the same attachment is not deleted from Jira and the same applies vice versa.We would like the synchronized attachment to be deleted if the other attachment was removed in Jira / SF.

Created 31 Jul 14:17 by Guest

Salesforce & Confluence (Server) Connector

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As a user, I would like to pass email conversations from the Case record to Jira

We are using Salesforce Email2case functionallity to communicate with our clients.As a admin and user, I would like to pass email conversations from the Case record to Jira

Created 25 Jun 08:52 by Kevin Lew

Connector for Salesforce and Jira

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API: when using PUT with value \n, it should retain the character '\n' instead of converting to 'newline'

Currently when using API 'PUT' and enter value '\n' it is converted as a 'newline' instead of retaining the character '\n' in a text-data macro that is of type 'line'

Created 24 Jun 21:20 by Pablo Gamblin

Scaffolding

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Option to sync (or not) previous comments after a Jira issue creation/association

It would be good having the option to decide whether sync the new comments only or the previous comment as well after a Jira issue creation/association is made

Created 30 Jul 20:58 by Guest

Connector for Salesforce and Jira

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As an admin I want to be able to upload image file in Showcase macro

Currently Showcase macro (Composition) only accepts Image URL which requires the image to be public. We want to be able to upload our own image files to Showcase macro.

Created 30 Jul 13:45 by Guest

Composition

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As a user, I would like to hide/show content based on the viewer's location

As a user, I would like to hide/show content based on the viewer's locationFor example, using the IP address to determine if the user is surfing from Singapore or France or Denmark

Created 30 Jul 07:56 by Kevin Lew

Visibility

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Automatically associate Jira Issues with existing Salesforce objects by entering the Case Number

As a user I want to be able to automatically associate Jira Issues with existing Salesforce objects by entering the Case Number into a custom field in Jira during issue creation.

Created 30 Apr 12:42 by Guest

Connector for Salesforce and Jira

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I would like to display the email chatter post in Jira

The connector is able to sync the chatter post in Jira, Salesforce comment tab. However, I would like the email chatter post in display in Jira as well.

Created 05 Jun 12:40 by Kevin Lew

Connector for Salesforce and Jira

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Support Request Type field

Request Type field isn't supported currently. As an administartor I'd like to be able to show this field on the "Create Jira issue" screen in Salesforce.

Created 29 Jul 07:10 by Yamam Ghourani

Connector for Salesforce and Jira

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Ideas for Atlassian Apps

by ServiceRocket

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Retain explicit space key value when saving Live Template

As an admin I want the synchronized attachments to be deleted if the actual attachment was deleted in SF or Jira side

As a user, I would like to pass email conversations from the Case record to Jira

API: when using PUT with value \n, it should retain the character '\n' instead of converting to 'newline'

Option to sync (or not) previous comments after a Jira issue creation/association

As an admin I want to be able to upload image file in Showcase macro

As a user, I would like to hide/show content based on the viewer's location

Automatically associate Jira Issues with existing Salesforce objects by entering the Case Number

I would like to display the email chatter post in Jira

Support Request Type field

Filter by Status

Filter by Category

Identify yourself with your email address

Retain explicit space key value when saving Live Template

As an admin I want the synchronized attachments to be deleted if the actual attachment was deleted in SF or Jira side

As a user, I would like to pass email conversations from the Case record to Jira

API: when using PUT with value \n, it should retain the character '\n' instead of converting to 'newline'

Option to sync (or not) previous comments after a Jira issue creation/association

As an admin I want to be able to upload image file in Showcase macro

As a user, I would like to hide/show content based on the viewer's location

Automatically associate Jira Issues with existing Salesforce objects by entering the Case Number

I would like to display the email chatter post in Jira

Support Request Type field