Ideas for ServiceRocket's Atlassian Apps

3 Vote
- Add my vote +1
- +2
- +3
Manage Create/associate button via Screen Schemes

The interface with Salesforce allows you to Create new records in any Salesforce object, including Customs Objects. It is not limited to the management of Tasks or Incidents. In Jira, we can use many Issue Types (and even create new ones). Which s...

Created 19 Apr 05:38am by Guest

Connector for Salesforce and Jira

0 Needs review
82 Vote
- Add my vote +1
- +2
- +3
As a user, I would like to be able to sync null value to mapped fields.

This will be useful in case it is required to clear values from a mapped field.

Created 26 Jun 08:30pm by Guest

Connector for Salesforce and Jira

2 Planned
1 Vote
- Add my vote +1
- +2
- +3
Scriptrunner Compatibility with Scaffolding Cloud

We would like to achieve this Server/DC Scaffolding recipe in Cloud https://apps-docs.servicerocket.com/scaffolding/using-the-scaffolding-rest-api-with-scriptrunner-f

Created 22 May 11:42pm by Carmen Mendez

Scaffolding

0 Needs review
76 Vote
- Add my vote +1
- +2
- +3
Ability to create dynamic reports based on user's multiple selection in a list data

As a user I want to be able to have a dynamic report where by selecting multiple list-items then the related data to be displayed in a report. For example in Page A I capture information regarding 'Service Agreement' through Scaffolding forms.In P...

Created 2 Aug 08:51am by Guest

Reporting

1 Needs review
61 Vote
- Add my vote +1
- +2
- +3
As a user I want Salesforce comments to appear under Comments tab in Jira (not under Salesforce Comments tab)

As a user I want Salesforce comments to appear under Comments tab in Jira (not under Salesforce Comments tab)

Created 30 Apr 02:27pm by Guest

Connector for Salesforce and Jira

14 Unlikely to implement
13 Vote
- Add my vote +1
- +2
- +3
As an Admin, I would like to add fixed labels that cannot be deleted.

As an Admin or Manager, I would like to add fixed labels that cannot be removed by the user when added. This would ensure that a specific page will always hold the added label that can be filtered later.

Created 6 Oct 01:18pm by Chun Wye Ng

Scaffolding

0 Unlikely to implement
93 Vote
- Add my vote +1
- +2
- +3
I want to hide the Salesforce panel for those projects that have no bindings with SalesForce objects

Every time users open an issue in any JIRA project that is not bound with the Salesforce connection, the users can see the SalesForce plugin loading on the right hand side of the screen and showing a message saying that "Project is not bound to an...

Created 4 May 07:06am by Kevin Lew

Connector for Salesforce and Jira

16 Will not implement
15 Vote
- Add my vote +1
- +2
- +3
Sync only Specific Status Values

Currently, Status fields are synced based on the mapped values to translate the statuses accurately. However, if only certain statuses are mapped, the other statuses would also be synced. If the Salesforce and Jira agents work in separate statuses...

Created 10 Aug 09:49am by Chun Wye Ng

Connector for Salesforce and Jira

0 Needs review
36 Vote
- Add my vote +1
- +2
- +3
Do not display Salesforce comments in the Lightning component "Jira issues" if there is no associations

Currently, SF comments are displayed in the Lightning component "Jira issues" even when there is no associations. It would be great to hide them in this case.

Created 5 May 08:34pm by Guest

Connector for Salesforce and Jira

3 Gathering interest
5 Vote
- Add my vote +1
- +2
- +3
Improve report results for the Page Status

At the moment, when reporting on the following: content.metadata.properties.content-state-published.value it will only display the results in a JSON format. However, we would like to report on the actual value of the status (aka Name) along with t...

Created 20 Feb 04:32pm by Tomas Salazar

Reporting

0 Needs review

Ideas for Atlassian Apps

by ServiceRocket

Filter by status

Filter by category

Manage Create/associate button via Screen Schemes

As a user, I would like to be able to sync null value to mapped fields.

Scriptrunner Compatibility with Scaffolding Cloud

Ability to create dynamic reports based on user's multiple selection in a list data

As a user I want Salesforce comments to appear under Comments tab in Jira (not under Salesforce Comments tab)

As an Admin, I would like to add fixed labels that cannot be deleted.

I want to hide the Salesforce panel for those projects that have no bindings with SalesForce objects

Sync only Specific Status Values

Do not display Salesforce comments in the Lightning component "Jira issues" if there is no associations

Improve report results for the Page Status

Filter by status

Filter by category

Identify yourself with your email address

Manage Create/associate button via Screen Schemes

As a user, I would like to be able to sync null value to mapped fields.

Scriptrunner Compatibility with Scaffolding Cloud

Ability to create dynamic reports based on user's multiple selection in a list data

As a user I want Salesforce comments to appear under Comments tab in Jira (not under Salesforce Comments tab)

As an Admin, I would like to add fixed labels that cannot be deleted.

I want to hide the Salesforce panel for those projects that have no bindings with SalesForce objects

Sync only Specific Status Values

Do not display Salesforce comments in the Lightning component "Jira issues" if there is no associations

Improve report results for the Page Status