Needs review | Ideas for ServiceRocket's Atlassian Apps

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Public API for adding or editing Page Approval data

As of now, there is no available Public API to control the Page Approval data externally. Hence, it will be great if such a feature is available where a user can add an approver using an API. This should open a possibility of external integration ...

Created 8 Aug 01:07am by Julian Aidil

Page Approval

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As a user, replying directly to Jira Comments in the Jira Comments Component would promote effective communication.

As a user, I would like to be able to reply directly in the Jira Comments in the Jira Comments Component in Salesforce. This would promote communication between Salesforce & Jira Teams.

Created 2 Aug 04:33am by Chun Wye Ng

Connector for Salesforce and Jira

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As an admin I want to see the Jira field id when configuring bindings

. Currently when you have multiple fields with the same name, it is difficult to know which one is which. It would be great if Jira field id can be displayed in the bindings when adding new fields to help with such scenarios.

Created 1 Aug 04:35am by Guest

Connector for Salesforce and Jira

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Chatter replies for synced Jira comments back on Jira (SF comments tab)

It would great to see chatter replies for Jira comments synced on Salesforce also back in Jira (Salesforce comments tab). For the time being, this only works for native chatter comments.

Created 31 Jul 06:49pm by Guest

Connector for Salesforce and Jira

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Adjust the Create Jira Issue layout

In my understanding there is no currently way to adjust the layout for the the fields that are fetched and displayed in Salesforce from the Jira Issue type. For example the Description is way too small and I would like to increase it size consider...

Created 28 Jul 02:40pm by Guest

Connector for Salesforce and Jira

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Ability to import more that 200 value mapping

Currently, the upload limitation is at 200 value mappings. https://apps-docs.servicerocket.com/salesforce-jira/importing-value-mappings

Created 28 Jul 10:32am by Siti Hajar

Connector for Salesforce and Jira

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As an admin, please remove the license requirement for Redirection

Server add-ons will be discontinued as of Feb2024. However, there are some users that will still use the redirection app past the end of support date. These users will not be able to get a new license since the license key will not be generated an...

Created 24 Jul 11:11pm by Immanuel Siagian

Redirection

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Filter comments from Jira to Salesforce (public / internal) for Case Comments

Currently, all Jira comments (both public and internal comments i.e. in Jira Service Projects), are visible in the Salesforce Jira Comments component. The only method to filter the comments to show only public comments is via the # filter at the m...

Created 21 Jul 05:48am by Chun Wye Ng

Connector for Salesforce and Jira

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Fuzzy search can be more reliable

There is a problem with the fuzzy search of Associate Jira issue (ex: use "pct-" to find many cases, but if you enter pct-4, you will only find the case pct-4." Hope the search bar searches for issue key can also listup the issue with pct-4 prefix...

Created 19 Jul 09:03am by Johnny Hsiao

Connector for Salesforce and Jira

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Compatibility with Confluence Mobile (Scaffolding Cloud)

The Scaffolding Cloud macros behave differently in iOS vs Android, and is not optimized for mobile app at the moment. Compatibility with the mobile environment would provide convenience of viewing and editing data on the fly.

Created 17 Jul 06:21am by Chun Wye Ng

Scaffolding

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Ideas for Atlassian Apps

by ServiceRocket

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Public API for adding or editing Page Approval data

As a user, replying directly to Jira Comments in the Jira Comments Component would promote effective communication.

As an admin I want to see the Jira field id when configuring bindings

Chatter replies for synced Jira comments back on Jira (SF comments tab)

Adjust the Create Jira Issue layout

Ability to import more that 200 value mapping

As an admin, please remove the license requirement for Redirection

Filter comments from Jira to Salesforce (public / internal) for Case Comments

Fuzzy search can be more reliable

Compatibility with Confluence Mobile (Scaffolding Cloud)

Filter by status

Filter by category

Identify yourself with your email address

Public API for adding or editing Page Approval data

As a user, replying directly to Jira Comments in the Jira Comments Component would promote effective communication.

As an admin I want to see the Jira field id when configuring bindings

Chatter replies for synced Jira comments back on Jira (SF comments tab)

Adjust the Create Jira Issue layout

Ability to import more that 200 value mapping

As an admin, please remove the license requirement for Redirection

Filter comments from Jira to Salesforce (public / internal) for Case Comments

Fuzzy search can be more reliable

Compatibility with Confluence Mobile (Scaffolding Cloud)