Salesforce & Confluence | Ideas for ServiceRocket's Atlassian Apps

4 Vote
- Add my vote +1
- +2
- +3
Ability to create mass value mappings

When mapping JIRA Reporter or Assignee fields to users in Salesforce, you need to create manual mappings for each user. If you have a lot users (100+ in my case) on both instances, it is going to take you hours to setup this mapping. I guess a ...

Created 20 May 10:02am by Guest

Salesforce & Confluence (Cloud) Connector

1 Needs review
1 Vote
- Add my vote +1
- +2
- +3
Using Not like together with other condition is currently not possible.

I would like to do a report from salesforce in confluence which has the status : Status=not in:Closed,Closed - Resolved,Closed - No Customer Response|Contact.Name=ne:Secret or Account.Name=xxxx Currently it is not possible to to this which ma...

Created 12 Mar 08:18am by Guest

Salesforce & Confluence (Cloud) Connector

0 Needs review
1 Vote
- Add my vote +1
- +2
- +3
Allow to add confluence path to salesforce record

Hi, I would like to hold a field in the SF record with the confluence space path. and the confluence content should be synced with the specific path. which means i can configure the path and it is auto syncs the articles without adding them man...

Created 6 Mar 09:17am by Guest

Salesforce & Confluence (Cloud) Connector

0 Needs review
1 Vote
- Add my vote +1
- +2
- +3
Attache Confluence article to case email

Hi, we have the confluence article added to the salesforce case. but we need to able to send it as attachment from case email to the customer.

Created 6 Mar 08:57am by Guest

Salesforce & Confluence (Cloud) Connector

0 Needs review
1 Vote
- Add my vote +1
- +2
- +3
Improve Salesforce/Confluence Cloud query

Improve SOQL query, to avoid user to have to modify the query. i.e this does not: SELECT Name FROM Account WHERE Ad_Servers__c INCLUDES (Freewheel) the operator INCLUDE must be of type string and should be enclosed in quotes. Also includes or ...

Created 13 Jun 08:35pm by Samuel Gatica

Salesforce & Confluence (Cloud) Connector

0 Needs review
4 Vote
- Add my vote +1
- +2
- +3
Access Confluence articles within Salesforce

My company recently moved all our Salesforce Knowledge Base articles into Confluence and we would like the ability to access our Confluence resources within Salesforce. I'm aware of the Salesforce Confluence Cloud Connector so I wanted to find out...

Created 13 Jun 08:05pm by Samuel Gatica

Salesforce & Confluence (Cloud) Connector

0 Duplicate
1 Vote
- Add my vote +1
- +2
- +3
As a user I need support for SFDC objects other than Cases (eg: Opportunities)

Please add support for Opportunities and other SFDC objects for the Confluence Cloud Connector.

Created 28 Nov 01:07pm by Juan Recabarren

Salesforce & Confluence (Cloud) Connector

0 Duplicate
13 Vote
- Add my vote +1
- +2
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Associate Confluence page with other Salesforce objects e.g. Account, Contacts, Opportunity, etc.

The feature supports Case objects only at the moment. Based on the following documentation:https://docs.servicerocket.com/display/CCSFCONF/Associating+a+Case+with+a+Confluence+Page

Created 15 Nov 08:59am by Mervyn Toh

Salesforce & Confluence (Cloud) Connector

3 Likely to implement
1 Vote
- Add my vote +1
- +2
- +3
Push Confluence comments to Salesforce

Simply the ability to take comments posted in Confluence and log to the appropriate corresponding Salesforce account record under the "Activity History". Example below which we're doing manually today.

Created 26 Jul 04:44am by Azwandi Mohd Aris

Salesforce & Confluence (Cloud) Connector

1 Will not implement
1 Vote
- Add my vote +1
- +2
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Ability to modify a query

If you have already created and saved a filter from Salesforce connector, you have to create and save a new filter, and then delete the previous one.It would be easier to be able to modify a saved filter

Created 21 Jun 04:17am by Azwandi Mohd Aris

Salesforce & Confluence (Cloud) Connector

0 Needs review

Ideas for Atlassian Apps

by ServiceRocket

Filter by status

Filter by category

Ability to create mass value mappings

Using Not like together with other condition is currently not possible.

Allow to add confluence path to salesforce record

Attache Confluence article to case email

Improve Salesforce/Confluence Cloud query

Access Confluence articles within Salesforce

As a user I need support for SFDC objects other than Cases (eg: Opportunities)

Associate Confluence page with other Salesforce objects e.g. Account, Contacts, Opportunity, etc.

Push Confluence comments to Salesforce

Ability to modify a query

Filter by status

Filter by category

Identify yourself with your email address

Ability to create mass value mappings

Using Not like together with other condition is currently not possible.

Allow to add confluence path to salesforce record

Attache Confluence article to case email

Improve Salesforce/Confluence Cloud query

Access Confluence articles within Salesforce

As a user I need support for SFDC objects other than Cases (eg: Opportunities)

Associate Confluence page with other Salesforce objects e.g. Account, Contacts, Opportunity, etc.

Push Confluence comments to Salesforce

Ability to modify a query