Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

29 Vote
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Be able to change case record type from default when binding connection

Be able the option to change the case record type from the default when adding binding, will be great full for business as it will allow them to create case record type for user to create a Jira ticket instead being able to i identify what case is...

Created 7 Apr 11:22pm by Nirodha Udawela

Connector for Salesforce and Jira

3 Needs review
27 Vote
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Export all association report pages, not just individual page

No description provided

Created 22 Feb 06:30am by Azwandi Mohd Aris

Connector for Salesforce and Jira

3 Planned
26 Vote
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Usable REST API for the connector operations

As of now, there is no available REST API from the connector to trigger any of its operations externally. Having this feature will be a great addition with the user does not need to interact with the platform directly and open-up more feasibility ...

Created 22 May 03:27am by Julian Aidil

Connector for Salesforce and Jira

1 Needs review
26 Vote
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Support User Picker Field Types in Salesforce Create Jira Issue screen

Currently, only specific supported fields would be rendered in the Salesforce Create Jira Issue screen as per the documentation here. It would be very useful if the usernames can be populated from Salesforce to Jira during Jira Issue creation. Hen...

Created 11 Aug 03:43am by Chun Wye Ng

Connector for Salesforce and Jira

1 Needs review
26 Vote
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Support Request Type field

Request Type field isn't supported currently. As an administartor I'd like to be able to show this field on the "Create Jira issue" screen in Salesforce.

Created 29 Jul 07:02am by Yamam Ghourani

Connector for Salesforce and Jira

4 Needs review
26 Vote
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Hide Salesforce Comments in the "Jira Comments" Lightning Component

The Jira Comments component displays comments from the associated Jiras, but also displays the comments from the Case in Salesforce. These comments don't take whitespace into account (new lines don't display properly), and we're already using Sale...

Created 9 Oct 01:26pm by Guest

Connector for Salesforce and Jira

4 Needs review
25 Vote
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As an admin I would like to control the direction of attachment sync

Currently attachment sync can be turned off or on as bidirectional sync. We would like to be able to control the direction of the sync.

Created 14 Jan 06:20pm by Pablo Gamblin

Connector for Salesforce and Jira

0 Needs review
25 Vote
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As a user, I would like to have the ability to use the JQL search in Jira to find out a Jira issue's association count

There is a number of users are looking for the ability to search the Jira issue association count by JQL search. It will be great if we can have a column to display the association count as this will weigh the issue priority. So as a user, I would...

Created 21 May 10:49am by Kevin Lew

Connector for Salesforce and Jira

3 Needs review
25 Vote
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As a User, I would like to associate a SF object to an issue during the issue creation process and not after it's been created

As the title says. Currently we need to have an already created issue to associate an object. However it would be beneficial for us to add an association during issue creation.

Created 13 Nov 09:09pm by Pablo Gamblin

Connector for Salesforce and Jira

0 Needs review
25 Vote
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Add Assignee and Reporter fields to Review and Create page on Salesforce

No description provided

Created 8 May 08:37am by Aidin Mahmoodi

Connector for Salesforce and Jira

1 Unlikely to implement

Ideas for Atlassian Apps

by ServiceRocket

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Be able to change case record type from default when binding connection

Export all association report pages, not just individual page

Usable REST API for the connector operations

Support User Picker Field Types in Salesforce Create Jira Issue screen

Support Request Type field

Hide Salesforce Comments in the "Jira Comments" Lightning Component

As an admin I would like to control the direction of attachment sync

As a user, I would like to have the ability to use the JQL search in Jira to find out a Jira issue's association count

As a User, I would like to associate a SF object to an issue during the issue creation process and not after it's been created

Add Assignee and Reporter fields to Review and Create page on Salesforce

Filter by status

Filter by category

Identify yourself with your email address

Be able to change case record type from default when binding connection

Export all association report pages, not just individual page

Usable REST API for the connector operations

Support User Picker Field Types in Salesforce Create Jira Issue screen

Support Request Type field

Hide Salesforce Comments in the "Jira Comments" Lightning Component

As an admin I would like to control the direction of attachment sync

As a user, I would like to have the ability to use the JQL search in Jira to find out a Jira issue's association count

As a User, I would like to associate a SF object to an issue during the issue creation process and not after it's been created

Add Assignee and Reporter fields to Review and Create page on Salesforce