Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

1 Vote
- Add my vote +1
- +2
- +3
Pagination for Associations list

When viewing a list of Associations in a Jira issue via the 'Associations' button a the right panel, the current behavior appends the associations below. Sometimes, a lot of object records can be associated to a Jira issue. In order to improve per...

Created 31 Mar 02:44am by Chun Wye Ng

Connector for Salesforce and Jira

0 Needs review
6 Vote
- Add my vote +1
- +2
- +3
I want to label JIRA issues automatically when they are created or updated from Salesforce

Hi, we have all JIRA issues linked with Salesforce object labelled by static custom label. It would be great if we can define labels to be applied when the JIRA issue created or updated by connector.

Created 27 Nov 12:37pm by Guest

Connector for Salesforce and Jira

0 Needs review
5 Vote
- Add my vote +1
- +2
- +3
I would like the integration able to submit feedback from Salesforce

We are integrating Jira Service Desk with Salesforce and we are looking a solution to enable users to directly submit feedback to the Jira system.

Created 16 Jul 11:46am by Kevin Lew

Connector for Salesforce and Jira

1 Needs review
5 Vote
- Add my vote +1
- +2
- +3
As a user, I want the association to be retained when I clone a JIRA issue

At the moment, if the JIRA issue has an association and a user clone the JIRA issue, the cloned issue will not have the association of the original issue. In classic connector, the association is retained (see JRASERVER-5052)

Created 15 Jun 03:02am by Immanuel Siagian

Connector for Salesforce and Jira

7 Needs review
5 Vote
- Add my vote +1
- +2
- +3
To have blacklist for comment hashtag filter

For now, the connector only support 'whitelist' hashtag filter. When a Jira comment with the configured hashtag, it will display in Salesforce. However, it will be great if we have the blacklist hashtag filter.

Created 11 Jun 03:10pm by Kevin Lew

Connector for Salesforce and Jira

1 Needs review
5 Vote
- Add my vote +1
- +2
- +3
As a user, I would like to have the filter be added to only display open Jira issues in the Visualforce page component or the Lightning Component

In the Connector Visualforce page component or the Lightning Component, is always display all the associated Jira issue regardless the Issue status. As a user, I would like to have the filter be added to only display the open Jira issues in the Vi...

Created 21 May 03:48pm by Kevin Lew

Connector for Salesforce and Jira

1 Needs review
1 Vote
- Add my vote +1
- +2
- +3
Resize the Lightning Components for the Jira-Salesforce Connector so I can see the full field names and elminate the large blank spaces.

I cannot see the full names of my fields on a normal laptop screen but there is a large blank space to the right of the records wasting space. This occurs with the regular & NextGen Lightning Components. A previous comment about this problem: ...

Created 15 Mar 10:37pm by Guest

Connector for Salesforce and Jira

0 Needs review
8 Vote
- Add my vote +1
- +2
- +3
As an admin, I wanted the Case status change in Salesforce when a new comment is added to the associated jira issue.

As an admin, I wanted the Case status change in Salesforce when a new comment is added to the associated Jira issue.

Created 22 Mar 03:23am by Kevin Lew

Connector for Salesforce and Jira

0 Needs review
3 Vote
- Add my vote +1
- +2
- +3
Associate tickets within a create screen for a Service Desk Task

This would allow users who do not have access to jira tickets but can create service desk tasks the ability to associate tickets to Salesforce.

Created 30 Sep 11:14pm by Guest

Connector for Salesforce and Jira

0 Needs review
4 Vote
- Add my vote +1
- +2
- +3
Jira comments count (lightning component) showing the exact amount of Jira comments

Currently, the Jira comments section shows not just the Jira comments but also the Salesforce comments and this is great. However, the count is the total amount of comments. It would be nice to have the chance to have the exact count of Jira comme...

Created 7 Jan 08:05pm by Cristobal Maulen

Connector for Salesforce and Jira

0 Needs review

Ideas for Atlassian Apps

by ServiceRocket

Filter by status

Filter by category

Pagination for Associations list

I want to label JIRA issues automatically when they are created or updated from Salesforce

I would like the integration able to submit feedback from Salesforce

As a user, I want the association to be retained when I clone a JIRA issue

To have blacklist for comment hashtag filter

As a user, I would like to have the filter be added to only display open Jira issues in the Visualforce page component or the Lightning Component

Resize the Lightning Components for the Jira-Salesforce Connector so I can see the full field names and elminate the large blank spaces.

As an admin, I wanted the Case status change in Salesforce when a new comment is added to the associated jira issue.

Associate tickets within a create screen for a Service Desk Task

Jira comments count (lightning component) showing the exact amount of Jira comments

Filter by status

Filter by category

Identify yourself with your email address

Pagination for Associations list

I want to label JIRA issues automatically when they are created or updated from Salesforce

I would like the integration able to submit feedback from Salesforce

As a user, I want the association to be retained when I clone a JIRA issue

To have blacklist for comment hashtag filter

As a user, I would like to have the filter be added to only display open Jira issues in the Visualforce page component or the Lightning Component

Resize the Lightning Components for the Jira-Salesforce Connector so I can see the full field names and elminate the large blank spaces.

As an admin, I wanted the Case status change in Salesforce when a new comment is added to the associated jira issue.

Associate tickets within a create screen for a Service Desk Task

Jira comments count (lightning component) showing the exact amount of Jira comments