Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

196 Vote
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Generate Salesforce.com report that shows all the associated JIRA issues

We have received multiple request from customer telling us that they would like to have a feature that would help them in generate a Salesforce.com report that would shows all the associated JIRA issue. At the moment, the information for the asso...

Created 8 Jun 09:56am by Victor Law

Connector for Salesforce and Jira

21 Likely to implement
41 Vote
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As a user I'd like to be able to sync selected attachments only

No description provided

Created 2 Mar 08:50am by Yamam Alghourani

Connector for Salesforce and Jira

1 Gathering interest
4 Vote
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Ability to import more that 200 value mapping

Currently, the upload limitation is at 200 value mappings. https://apps-docs.servicerocket.com/salesforce-jira/importing-value-mappings

Created 28 Jul 10:32am by Siti Hajar

Connector for Salesforce and Jira

1 Needs review
9 Vote
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As a User I'd like inline images to be displayed in the Jira field and not only provide a url link

No description provided

Created 17 May 01:13am by Yamam Alghourani

Connector for Salesforce and Jira

1 Needs review
13 Vote
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Set default value for "Association Count" field to 0

Currently, the "Association Count" field in Jira does not have a default value when there is no assignment, We would like to have the value 0 as default.

Created 20 Mar 01:21pm by Felipe Pérez

Connector for Salesforce and Jira

0 Needs review
3 Vote
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When mapping values, allow for an else condition default for any unmapped value

As an example, we current map Salesforce Account to a Client Multi picklist in Jira, which requires a lot of maintenance as new customers are added. It would be helpful if I could define an else condition in the mapping to assign to any (as of yet...

Created 8 Aug 06:28pm by Debra Weller

Connector for Salesforce and Jira

0 Needs review
26 Vote
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Support User Picker Field Types in Salesforce Create Jira Issue screen

Currently, only specific supported fields would be rendered in the Salesforce Create Jira Issue screen as per the documentation here. It would be very useful if the usernames can be populated from Salesforce to Jira during Jira Issue creation. Hen...

Created 11 Aug 03:43am by Chun Wye Ng

Connector for Salesforce and Jira

1 Needs review
5 Vote
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Automate Binding addition

As a user I would want to bind all the Jira instance projects without adding every single project manually We have around 200 projects and to configure the binding for each one is quite a work.

Created 5 Jul 02:12pm by Carmen Mendez

Connector for Salesforce and Jira

1 Needs review
52 Vote
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I would like to have the ability to change the comments default sorting to descending order

Currently, the Jira comments components in Salesforce and Salesforce comments tab in Jira allowing me to sort the comment order (ascending and descending). The current default sorting is ascending (Old > New) and there is no way to allow me to ...

Created 23 Apr 01:01am by Kevin Lew

Connector for Salesforce and Jira

3 Gathering interest
1 Vote
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Ability to Filter which Issues display in the Jira Issues (Next Gen) Lightning Component

Having the ability to filter/show only certain associated issues. we would only want cases with a particular Status to be included.

Created 6 Sep 12:29pm by Guest

Connector for Salesforce and Jira

0 Needs review

Ideas for Atlassian Apps

by ServiceRocket

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Generate Salesforce.com report that shows all the associated JIRA issues

As a user I'd like to be able to sync selected attachments only

Ability to import more that 200 value mapping

As a User I'd like inline images to be displayed in the Jira field and not only provide a url link

Set default value for "Association Count" field to 0

When mapping values, allow for an else condition default for any unmapped value

Support User Picker Field Types in Salesforce Create Jira Issue screen

Automate Binding addition

I would like to have the ability to change the comments default sorting to descending order

Ability to Filter which Issues display in the Jira Issues (Next Gen) Lightning Component

Filter by status

Filter by category

Identify yourself with your email address

Generate Salesforce.com report that shows all the associated JIRA issues

As a user I'd like to be able to sync selected attachments only

Ability to import more that 200 value mapping

As a User I'd like inline images to be displayed in the Jira field and not only provide a url link

Set default value for "Association Count" field to 0

When mapping values, allow for an else condition default for any unmapped value

Support User Picker Field Types in Salesforce Create Jira Issue screen

Automate Binding addition

I would like to have the ability to change the comments default sorting to descending order

Ability to Filter which Issues display in the Jira Issues (Next Gen) Lightning Component