Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

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Create a binding that covers multiple issue types

Similar to Mapping Schema Server connector, we will like to Create a binding that covers multiple issue types.

Created 6 Sep 02:01pm by Sam Gatica

Connector for Salesforce and Jira

0 Will not implement
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Adding a scrollbar to visualforce page on Case Feed layout

When the visualforce page is added to the Case Feed as a Quick Action, the panel has no scrollbar. When there is multiple JIRA issues associated to the Salesforce Case, users can't scroll to view other associated JIRA Issues. SS1.PNG - Traditional...

Created 3 Aug 08:23am by Adrien Low

Connector for Salesforce and Jira

0 Will not implement
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Include the Remote Attachment link

Hi All, Some customer using Cloud don't want to turn on attachment syncing because it copies the data over to jira cloud (which has very limited capacity). Can we add same feature that the jira server connector has in terms of a remote attachmen...

Created 14 Jul 09:25pm by Sam Gatica

Connector for Salesforce and Jira

0 Will not implement
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Sync comments

Although we don't plan to do this, let's keep track how frequent is this requested

Created 22 Apr 10:22am by Azwandi Mohd Aris

Connector for Salesforce and Jira

0 Will not implement
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Synchronize or display the Opportunity Related Objects in JIRA.

Can we display the Opportunity Related Objects in JIRA?

Created 30 Jun 09:10pm by Samuel Gatica

Connector for Salesforce and Jira

0 Will not implement
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All Salesforce JIRA Cloud Connector Comments to be visible in 'ALL Activity' Tab

We specifically would like to be able to see the Salesforce Comments Tab data/comments, to be visibility the the 'All Activity' Tab within a JIRA Issue. Typically this Tab would show you "All' pieces of information, but in this case it does not. W...

Created 25 Apr 06:54pm by Juan Recabarren

Connector for Salesforce and Jira

0 Will not implement
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Bind more than one Connection per project

Customer: "We have 2 projects per org. so based on the requirement we would need to push the salesforce case to one of the 2 to create a ticket."

Created 16 Jan 10:24am by Aidin Mahmoodi

Connector for Salesforce and Jira

0 Will not implement
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As an user, I want able to open JIRA issue in a new tab upon creation.

For the Server Connector (P2 connector), when I create a JIRA issue with the Create endpoint button, a new tab/windows will prompt that allow me edit JIRA issues after the issue get created. Cloud connector should also have this feature that will ...

Created 8 Dec 05:33am by Kevin Lew

Connector for Salesforce and Jira

0 Will not implement
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As a user, I want consolidate the JIRA issues and JIRA comments in one Visualforce panel

Currently, the JIRA comments and JIRA issues Visualforce panel are seperated. As a user, I would like to consolidate Jira Issues and Jira Comments in one SalesForce VisualForce panel.

Created 22 Nov 08:11am by Kevin Lew

Connector for Salesforce and Jira

0 Will not implement
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Bring back the "Validate JIRA Issue required fields" feature from the P2 Connector to the new Cloud Connector

In the P2 Connector, this option is available and disabled by default. This allows user to ignore any required fields in JIRA during JIRA issue creation from Salesforce. In the new Cloud Connector, migration users now face a problem where they...

Created 3 Nov 05:46am by Adrien Low

Connector for Salesforce and Jira

0 Will not implement

Ideas for Atlassian Apps

by ServiceRocket

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Create a binding that covers multiple issue types

Adding a scrollbar to visualforce page on Case Feed layout

Include the Remote Attachment link

Sync comments

Synchronize or display the Opportunity Related Objects in JIRA.

All Salesforce JIRA Cloud Connector Comments to be visible in 'ALL Activity' Tab

Bind more than one Connection per project

As an user, I want able to open JIRA issue in a new tab upon creation.

As a user, I want consolidate the JIRA issues and JIRA comments in one Visualforce panel

Bring back the "Validate JIRA Issue required fields" feature from the P2 Connector to the new Cloud Connector

Filter by status

Filter by category

Identify yourself with your email address

Create a binding that covers multiple issue types

Adding a scrollbar to visualforce page on Case Feed layout

Include the Remote Attachment link

Sync comments

Synchronize or display the Opportunity Related Objects in JIRA.

All Salesforce JIRA Cloud Connector Comments to be visible in 'ALL Activity' Tab

Bind more than one Connection per project

As an user, I want able to open JIRA issue in a new tab upon creation.

As a user, I want consolidate the JIRA issues and JIRA comments in one Visualforce panel

Bring back the "Validate JIRA Issue required fields" feature from the P2 Connector to the new Cloud Connector