Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

7 Vote
- Add my vote +1
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As an admin, I want to have the REST API for reporting purposes

Since there is an association report feature, however, as an admin, that would be great if there is a REST API to grab those information for reporting purposes.

Created 15 Jul 07:26am by Kevin Lew

Connector for Salesforce and Jira

3 Needs review
7 Vote
- Add my vote +1
- +2
- +3
Support Google Drive Files

Salesforce Files which are linked with Google Drive a pushed to Jira but can't be opened. The attachment is downloadable but is not able to open it. I would like the connector support google drive files

Created 9 Jun 03:55pm by Kevin Lew

Connector for Salesforce and Jira

0 Needs review
7 Vote
- Add my vote +1
- +2
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As a user, I would like to tick which Jira comment to be displayed in Salesforce

As described in this documentation, we can use the Hashtag filter to filter which Jira comment to be displayed in Salesforce. As a user, I would like to tick which Jira comment to be displayed in Salesforce instead of using the hashtag filter.

Created 18 May 02:42pm by Kevin Lew

Connector for Salesforce and Jira

1 Needs review
7 Vote
- Add my vote +1
- +2
- +3
As a user, when create Jira issue from Salesforce, I would like the Issue type is automatically selected based on a Salesforce field

When the user clicks “+ Create Jira issue button” the page shows info in which we need to update “projects, issue type and association configuration” we would like issue type to show value based on a Salesforce field. For example, the Salesforce f...

Created 9 Apr 04:46am by Kevin Lew

Connector for Salesforce and Jira

1 Unlikely to implement
7 Vote
- Add my vote +1
- +2
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As a user, I would like to have an isolate button to create Jira issue from Salesforce

Unlike the Classic connector, the new connector create Jira issue button is inside the VF page/lightning component. So when Salesforce user wants to create Jira issue, they will need to navigate to specific tab, click on the Create Jira issue butt...

Created 20 Mar 05:24pm by Kevin Lew

Connector for Salesforce and Jira

0 Needs review
7 Vote
- Add my vote +1
- +2
- +3
As an Admin I need I method to set different mappings upon Creation or Associations actions

We are using the connector to create JIRAs from Salesforce cases and associate existing JIRA Issues to cases. When we create an Issue, we want the Issue to automatically be filled with a Reporter and a Network ID. When we associate an Issue, we w...

Created 3 May 06:11pm by Juan Recabarren

Connector for Salesforce and Jira

0 Needs review
7 Vote
- Add my vote +1
- +2
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As an User, I want the Multi line text field in Review & Create screen is expandable

In Jira, we have a multi-line text field mapped ("tests and results"). However, when creating from Salesforce, in Review & Create screen. We would like to be able to expand the multi-line text field as it is possible to do it for the "Descrip...

Created 16 Apr 02:57pm by Guest

Connector for Salesforce and Jira

0 Likely to implement
7 Vote
- Add my vote +1
- +2
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Tag JIRA users from Salesforce comments

Customer has requested for the feature to allow Salesforce users to tag JIRA users from Salesforce comments.

Created 12 Apr 08:12am by Adrien Low

Connector for Salesforce and Jira

1 Unlikely to implement
7 Vote
- Add my vote +1
- +2
- +3
Automatically delete JIRA issues associated with that Object when we delete some object from Salesforce

I would like to delete JIRA issue/s that associated with that object automatically when we delete that object from Salesforce.

Created 9 Jan 08:23am by Kevin Lew

Connector for Salesforce and Jira

1 Unlikely to implement
7 Vote
- Add my vote +1
- +2
- +3
Comment tagging by Jira issue key (e.g. #ABC-23)

When creating a case comment in Salesforce we want a way to only show it on 1 JIRA issue

Created 14 Dec 08:30pm by Samuel Gatica

Connector for Salesforce and Jira

1 Needs review

Ideas for Atlassian Apps

by ServiceRocket

Filter by status

Filter by category

As an admin, I want to have the REST API for reporting purposes

Support Google Drive Files

As a user, I would like to tick which Jira comment to be displayed in Salesforce

As a user, when create Jira issue from Salesforce, I would like the Issue type is automatically selected based on a Salesforce field

As a user, I would like to have an isolate button to create Jira issue from Salesforce

As an Admin I need I method to set different mappings upon Creation or Associations actions

As an User, I want the Multi line text field in Review & Create screen is expandable

Tag JIRA users from Salesforce comments

Automatically delete JIRA issues associated with that Object when we delete some object from Salesforce

Comment tagging by Jira issue key (e.g. #ABC-23)

Filter by status

Filter by category

Identify yourself with your email address

As an admin, I want to have the REST API for reporting purposes

Support Google Drive Files

As a user, I would like to tick which Jira comment to be displayed in Salesforce

As a user, when create Jira issue from Salesforce, I would like the Issue type is automatically selected based on a Salesforce field

As a user, I would like to have an isolate button to create Jira issue from Salesforce

As an Admin I need I method to set different mappings upon Creation or Associations actions

As an User, I want the Multi line text field in Review & Create screen is expandable

Tag JIRA users from Salesforce comments

Automatically delete JIRA issues associated with that Object when we delete some object from Salesforce

Comment tagging by Jira issue key (e.g. #ABC-23)