Ideas for ServiceRocket's Atlassian Apps

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As an Admin, I need to set the default action of the "Association Configuration" in the Review & Create Screen

We need to be able to hide and set the default action for the "Association Configuration" in the Review & Create Screen

Created 16 Apr 05:32pm by Samuel Gatica

Connector for Salesforce and Jira

0 Needs review
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As an admin, I want to have a notification when the connector is failing.

The connection will break sometime and it is really hard to know if the admin doesn't check on the diagnostic tools. So as an admin, I want to have a notification when the connector is failing.

Created 29 Mar 09:27am by Kevin Lew

Classic Connector for Salesforce and Jira (Server)

1 Needs review
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Use something like a @@ mention in Workplace to create a task list

This may be a separate App in Workplace. Quite often people are lost in the volume of notifications and loses sight of something they needed to reply. If the person requiring a response or comment wants to ensure a specific person replies they can...

Created 22 Mar 03:56pm by Eng Liew Lee

Connector for Workplace and Jira

0 Needs review
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As a User I need the ability to control the way the Multi Remote Object field gets exported

When exporting a Jira issue data we need the ability to export the "Last Fetch: <date_time>" line entry from the Multi Remote Object links fields.

Created 26 Feb 03:01pm by Juan Recabarren

Classic Connector for Salesforce and Jira (Server)

0 Unlikely to implement
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To introduce text filter as a parameter on Content Options

This allows more options to further filter the results of Content Options.

Created 22 Feb 03:49am by Mervyn Toh

Scaffolding

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As an Admin, I need to customize footer message in Comment section

As Admin, I need to customize footer message in Comment section

Created 5 Feb 03:47pm by Samuel Gatica

Classic Connector for Salesforce and Jira (Server)

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As an Administrator I need to be able to setup notification from Jira to SFDC

Customer inquiry: Is there a way to Notify Salesforce Case owner whenever a JIRA Comment is added?

Created 29 Jan 01:40pm by Juan Recabarren

Connector for Salesforce and Jira

0 Already implemented
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As an Administrator I need additional Chatter settings for the SFDC Connector

When the Chatter setting is enabled, displaying the Chatter Posts/Comments under the Salesforce Comments tab, the comments under a post are not automatically expanded for view. We'd like to request to add a configuration to always expand the Comme...

Created 25 Jan 07:01pm by Juan Recabarren

Connector for Salesforce and Jira

0 Unlikely to implement
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As an Administrator I need the JSD Cloud Connector ported to the Jira Server edition

Customer request: I am looking at the JSD - Salesforce connector. Do you have plans to release a server version anytime soon?

Created 8 Jan 06:12pm by Juan Recabarren

Classic Connector for Salesforce and Jira (Server)

0 Will not implement
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As an Admin, I want to turn off the Salesforce menu options to prevent some user from using the "Bulk Operations" function in JIRA

As an Admin, I want to turn off the Salesforce menu options to prevent some user from using the " "Bulk Operations"" function in JIRA. That will be great if admin can lock down access to the Salesforce search option to a configurable list of JIRA...

Created 20 Dec 08:19pm by Samuel Gatica

Connector for Salesforce and Jira

1 Already implemented

Ideas for Atlassian Apps

by ServiceRocket

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As an Admin, I need to set the default action of the "Association Configuration" in the Review & Create Screen

As an admin, I want to have a notification when the connector is failing.

Use something like a @@ mention in Workplace to create a task list

As a User I need the ability to control the way the Multi Remote Object field gets exported

To introduce text filter as a parameter on Content Options

As an Admin, I need to customize footer message in Comment section

As an Administrator I need to be able to setup notification from Jira to SFDC

As an Administrator I need additional Chatter settings for the SFDC Connector

As an Administrator I need the JSD Cloud Connector ported to the Jira Server edition

As an Admin, I want to turn off the Salesforce menu options to prevent some user from using the "Bulk Operations" function in JIRA

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Filter by category

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As an Admin, I need to set the default action of the "Association Configuration" in the Review & Create Screen

As an admin, I want to have a notification when the connector is failing.

Use something like a @@ mention in Workplace to create a task list

As a User I need the ability to control the way the Multi Remote Object field gets exported

To introduce text filter as a parameter on Content Options

As an Admin, I need to customize footer message in Comment section

As an Administrator I need to be able to setup notification from Jira to SFDC

As an Administrator I need additional Chatter settings for the SFDC Connector

As an Administrator I need the JSD Cloud Connector ported to the Jira Server edition

As an Admin, I want to turn off the Salesforce menu options to prevent some user from using the "Bulk Operations" function in JIRA