Ideas for ServiceRocket's Atlassian Apps

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As an admin, I want to be able to edit the email template for new comments added to Jira

Request to be able to edit email sent to notify Jira users when new comments are added to Jira from Salesforce.

Created 7 Oct 11:13pm by Pablo Gamblin

Connector for Salesforce and Jira

1 Needs review
13 Vote
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As a user, I would like to have a default Jira project based on a specific value in Salesforce custom field

When creating Jira issue from Salesforce, we have to select which Jira project to create for. That would be great if the connector can based on a specific value in the Salesforce custom field to determine which Jira project to create.

Created 29 Sep 04:15am by Kevin Lew

Connector for Salesforce and Jira

1 Needs review
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Automatically associate Jira Issues with existing Salesforce objects by entering the Case Number

As a user I want to be able to automatically associate Jira Issues with existing Salesforce objects by entering the Case Number into a custom field in Jira during issue creation.

Created 30 Apr 12:42pm by Guest

Connector for Salesforce and Jira

1 Needs review
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As a user, I would like the connector supports larger attachment sync size

Jira Cloud has increased the default attachment size limit to 1GB (1024.00MB). Salesforce Files maximum limit size is 2GB and Attachment (Classic) is 25MB. https://help.salesforce.com/articleView?id=collab_files_size_limits.htm&type=5 As of no...

Created 20 Mar 01:27pm by Kevin Lew

Connector for Salesforce and Jira

2 Needs review
13 Vote
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As an Admin, I would like to have the option to sync either Files or Attachments and not both.

Currently the connector syncs files and attachments from Salesforce to Jira. This can cause issues since issues created with email-to-case can contain signatures that also get synced to Jira. We would like to have the option to select to sync eith...

Created 29 Oct 03:48pm by Pablo Gamblin

Connector for Salesforce and Jira

3 Planned
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Allow Re Ordering of Default Issue Types

I've added a couple of new issue types to our salesforce binding, but my support needs bug to display as their default issue type whereas my newest added issue types took precedence as the default. This is adding clicks and producing more opportun...

Created 6 Sep 02:16pm by Guest

Connector for Salesforce and Jira

1 Needs review
13 Vote
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Requesting method to obtain the issue association count using JQL

Is there a way for the Association Count to be exposed as a custom field (or somehow update a custom field) that we can use in JQL queries / reporting instead of being forced to use the limited Reports page?

Created 1 Aug 10:32pm by Juan Recabarren

Connector for Salesforce and Jira

1 Needs review
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As a User I need to support for HTML/Rich Text in the Chatter feed comments

Comments created using rich text or HTML are being displayed with the raw HTML tags on them.

Created 28 Feb 06:38pm by Juan Recabarren

Connector for Salesforce and Jira

2 Needs review
13 Vote
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Salesforce: Ability to hide Create and/or Associate button

From the default components that come from https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3000000E7xufEAB I would like the ability to hide the Create/Associate button based on a users permission level.

Created 11 Jan 09:57pm by Andy Haas

Connector for Salesforce and Jira

3 Needs review
13 Vote
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as a user, I should be able to report Page Properties macro results

Page Properties macro is a built-in Atlassian add-on that will display the resulted page based on confluence search so reporting cannot access the result page directly. So this requests demands that reporting should be able to access the search ph...

Created 12 Jul 02:43am by Sayed Bares

Reporting

0 Needs review

Ideas for Atlassian Apps

by ServiceRocket

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As an admin, I want to be able to edit the email template for new comments added to Jira

As a user, I would like to have a default Jira project based on a specific value in Salesforce custom field

Automatically associate Jira Issues with existing Salesforce objects by entering the Case Number

As a user, I would like the connector supports larger attachment sync size

As an Admin, I would like to have the option to sync either Files or Attachments and not both.

Allow Re Ordering of Default Issue Types

Requesting method to obtain the issue association count using JQL

As a User I need to support for HTML/Rich Text in the Chatter feed comments

Salesforce: Ability to hide Create and/or Associate button

as a user, I should be able to report Page Properties macro results

Filter by status

Filter by category

Identify yourself with your email address

As an admin, I want to be able to edit the email template for new comments added to Jira

As a user, I would like to have a default Jira project based on a specific value in Salesforce custom field

Automatically associate Jira Issues with existing Salesforce objects by entering the Case Number

As a user, I would like the connector supports larger attachment sync size

As an Admin, I would like to have the option to sync either Files or Attachments and not both.

Allow Re Ordering of Default Issue Types

Requesting method to obtain the issue association count using JQL

As a User I need to support for HTML/Rich Text in the Chatter feed comments

Salesforce: Ability to hide Create and/or Associate button

as a user, I should be able to report Page Properties macro results