Ideas for ServiceRocket's Atlassian Apps

25 Vote
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As an instance/system admin, I'd like to have the ability to export the data on Security and Encryption

Currently, all data from Security and Encryption cannot be exported en masse. Should there be a need such as migration, failure on instance, an option to export the data would be great.

Created 30 Jan 09:30am by Mervyn Toh

Security & Encryption

6 Likely to implement
1 Vote
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As an Administrator I need to be able to setup notification from Jira to SFDC

Customer inquiry: Is there a way to Notify Salesforce Case owner whenever a JIRA Comment is added?

Created 29 Jan 01:40pm by Juan Recabarren

Connector for Salesforce and Jira

0 Already implemented
1 Vote
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As an Administrator I need additional Chatter settings for the SFDC Connector

When the Chatter setting is enabled, displaying the Chatter Posts/Comments under the Salesforce Comments tab, the comments under a post are not automatically expanded for view. We'd like to request to add a configuration to always expand the Comme...

Created 25 Jan 07:01pm by Juan Recabarren

Connector for Salesforce and Jira

0 Unlikely to implement
1 Vote
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As an Administrator I need the JSD Cloud Connector ported to the Jira Server edition

Customer request: I am looking at the JSD - Salesforce connector. Do you have plans to release a server version anytime soon?

Created 8 Jan 06:12pm by Juan Recabarren

Classic Connector for Salesforce and Jira (Server)

0 Will not implement
11 Vote
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As a user I need a method to automatically associate Jira issues with SFDC Cases based on a custom field

Scenario: * A Jira Service Desk user creates a ticket in the service desk portal requiring a Program Code field * Upon ticket creation, the Program Code field "automatically" associates/links to an ID field related to a custom Salesforce object ...

Created 4 Jan 02:01pm by Juan Recabarren

Connector for Salesforce and Jira

3 Likely to implement
2 Vote
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As a user, I want date formatting in Salesforce Entity macro to be configured as dd.mm.yyyy or dd/mm/yyyy

At this time, the date formatting in Salesforce Entity macro is set to e.g. Fri Dec 30 01:00:01 CET 2017 which is pulled from Salesforce. It would be good to set the formatting to dd.mm.yyyy or dd/mm/yyyy from the macro for better readability.

Created 26 Dec 09:51am by Hanis Suhailah

Connector for Salesforce & Confluence Server & Data Center

0 Needs review
1 Vote
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As an Admin, I want to turn off the Salesforce menu options to prevent some user from using the "Bulk Operations" function in JIRA

As an Admin, I want to turn off the Salesforce menu options to prevent some user from using the " "Bulk Operations"" function in JIRA. That will be great if admin can lock down access to the Salesforce search option to a configurable list of JIRA...

Created 20 Dec 08:19pm by Samuel Gatica

Connector for Salesforce and Jira

1 Already implemented
1 Vote
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As an Admin, I want a way to restrict to only one JIRA association per Salesforce case

We only want to add ONE JIRA issue association to a Salesforce case, but there doesn't seem to be a way to prevent the user from adding multiple associations via the 'Associate' button and the JIRA pop-up screen in the Salesforce UI. It will b...

Created 18 Dec 09:03am by Kevin Lew

Classic Connector for Salesforce and Jira (Server)

0 Unlikely to implement
1 Vote
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As an admin, I want the ability to hide the "Publish this comments to linked systems"

As an admin, I want the ability to hide the "Publish this comments to linked systems" from JIRA comment layout.

Created 11 Dec 02:28pm by Samuel Gatica

Classic Connector for Salesforce and Jira (Server)

0 Needs review
2 Vote
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As a user, I wanted changes made on a report table with Scaffolding data are propagated to the original Scaffolding page its referencing to

Use case: 1) The user has scaffolding templates from multiple pages.2) A report is generated for senior management.3) A senior manager reviews the reports and wants to "check" or "mark" aline with something of note in the report for everyone to ...

Created 11 Dec 08:15am by Hanis Suhailah

Reporting

0 Needs review

Ideas for Atlassian Apps

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As an instance/system admin, I'd like to have the ability to export the data on Security and Encryption

As an Administrator I need to be able to setup notification from Jira to SFDC

As an Administrator I need additional Chatter settings for the SFDC Connector

As an Administrator I need the JSD Cloud Connector ported to the Jira Server edition

As a user I need a method to automatically associate Jira issues with SFDC Cases based on a custom field

As a user, I want date formatting in Salesforce Entity macro to be configured as dd.mm.yyyy or dd/mm/yyyy

As an Admin, I want to turn off the Salesforce menu options to prevent some user from using the "Bulk Operations" function in JIRA

As an Admin, I want a way to restrict to only one JIRA association per Salesforce case

As an admin, I want the ability to hide the "Publish this comments to linked systems"

As a user, I wanted changes made on a report table with Scaffolding data are propagated to the original Scaffolding page its referencing to

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As an instance/system admin, I'd like to have the ability to export the data on Security and Encryption

As an Administrator I need to be able to setup notification from Jira to SFDC

As an Administrator I need additional Chatter settings for the SFDC Connector

As an Administrator I need the JSD Cloud Connector ported to the Jira Server edition

As a user I need a method to automatically associate Jira issues with SFDC Cases based on a custom field

As a user, I want date formatting in Salesforce Entity macro to be configured as dd.mm.yyyy or dd/mm/yyyy

As an Admin, I want to turn off the Salesforce menu options to prevent some user from using the "Bulk Operations" function in JIRA

As an Admin, I want a way to restrict to only one JIRA association per Salesforce case

As an admin, I want the ability to hide the "Publish this comments to linked systems"

As a user, I wanted changes made on a report table with Scaffolding data are propagated to the original Scaffolding page its referencing to