Shipped | Ideas for ServiceRocket's Atlassian Apps

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Salesforce Package for Other Objects Include Custom Object

The current package is only available for Case. It would be great to have the package available for other object including "Custom Object"

Created 28 Jan 02:04am by Kheng Jin Leow

Connector for Salesforce and Jira

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Compatibility for Salesforce Lightning Experience

When user switch to Salesforce Lightning Experience, the connector is not working anymore despite of having the custom buttons or the visualforce pages in the layout.

Created 26 Jan 03:07am by Kheng Jin Leow

Connector for Salesforce and Jira

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Add compatibility of cascading field mapping

As for now, the cascading field is not allowed to be added in the mapping.

Created 26 Jan 02:11am by Kheng Jin Leow

Connector for Salesforce and Jira

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Allow "page:comments" key to pull inline comments

Inline comments is introduced since Confluence 5.7 but "page:comments" key unable to pull them. Steps: Add both normal comments and inline comments on a page Use below markup on same page: {report-on:page:comments} {report-info:comment:bo...

Created 19 Jan 04:27am by Ziana Hanafi

Reporting

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"Create Case" button should allow options to choose which object to be created in Salesforce

Currently, the button is "Create Case" which by default allowing customer to create case only, It would be great to have the button can be used to create other objects including custom fields.

Created 30 Dec 03:27am by Kheng Jin Leow

Connector for Salesforce and Jira

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Manual pull or push from/to JIRA for a read-only association (Package)

No description provided

Created 22 Dec 04:08am by Azwandi Mohd Aris

Connector for Salesforce and Jira

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Set a Salesforce case to auto push to JIRA (Package)

No description provided

Created 22 Dec 04:03am by Azwandi Mohd Aris

Connector for Salesforce and Jira

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Aggregated comments view in Salesforce (Package)

Currently, our connector receives the comments from Salesforce only, Comments from JIRA is not synchronized to Salesforce. From my point of view, if JIRA is not visible to the Customer support, then there will an issue as the customer support wil...

Created 21 Dec 08:46am by Kheng Jin Leow

Connector for Salesforce and Jira

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Allow Confluence Space Admins to recover permissions to Secure Macro

The Owner of a Secure Macro may have forgotten to add a user, left the company, or just not be responding to requests for access. Ideally a Space Admin would be able to step in to recover access so that they could grant other access. We could ad...

Created 18 Dec 09:09pm by Jesse Miller

Security & Encryption

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Auth caching

Set a user session timeout for encrypting data (multiple encryption within X amount of time) without re-entering credentials.

Created 19 Nov 03:35am by Azwandi Mohd Aris

Security & Encryption

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Ideas for Atlassian Apps

by ServiceRocket

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Salesforce Package for Other Objects Include Custom Object

Compatibility for Salesforce Lightning Experience

Add compatibility of cascading field mapping

Allow "page:comments" key to pull inline comments

"Create Case" button should allow options to choose which object to be created in Salesforce

Manual pull or push from/to JIRA for a read-only association (Package)

Set a Salesforce case to auto push to JIRA (Package)

Aggregated comments view in Salesforce (Package)

Allow Confluence Space Admins to recover permissions to Secure Macro

Auth caching

Filter by status

Filter by category

Identify yourself with your email address

Salesforce Package for Other Objects Include Custom Object

Compatibility for Salesforce Lightning Experience

Add compatibility of cascading field mapping

Allow "page:comments" key to pull inline comments

"Create Case" button should allow options to choose which object to be created in Salesforce

Manual pull or push from/to JIRA for a read-only association (Package)

Set a Salesforce case to auto push to JIRA (Package)

Aggregated comments view in Salesforce (Package)

Allow Confluence Space Admins to recover permissions to Secure Macro

Auth caching