Needs review | Ideas for ServiceRocket's Atlassian Apps

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From a customer: We want to automatically associate the Service Request based on the reporter's email address that contains all of their information in Salesforce to Jira

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Created 18 Jul 04:58pm by Samantha Snazel

Contact Views for Salesforce & JSM

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As a user, I should be able to have a default parameter in User Option macro

User Option macro in scaffolding should have a default option and it should be current user. The user can then select someone else but should see themselves as the default option.

Created 3 Jul 05:34am by Sayed Bares

Scaffolding

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As a user I need the SFDC Connector notifications utilize the Jira notification schemes

Customer request I looked back at the documentation (https://docs.servicerocket.com/display/CCSFJIRA/Configuring+Email+Notifications+to+Notify+Jira+Users) and I realize now that this appears to be a feature-issue - not a misconfiguration issue. ...

Created 22 Jun 04:13pm by Juan Recabarren

Connector for Salesforce and Jira

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As a user I need to generate a traceability report

Customer requirement: We have started testing the Linking plugin for our Requirement Management solution in Confluence. We have 3 types of Requirements, each with his own template and associated label: Business Requirements Stakeholder Requi...

Created 18 Jun 03:26pm by Juan Recabarren

Linking

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As an Admin, I want to throw an error message if Jira server is down and block creation of the Salesforce object

With Apex trigger, we can automatically create Jira issue upon Salesforce object creation. However, it will not throw any error message if the connection or Jira is not available. So as an admin, I want to throw an error message if Jira serve...

Created 15 Jun 02:50am by Kevin Lew

Classic Connector for Salesforce and Jira (Server)

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Add sorted and/or filterer parameter to content-options macro

I'd like to be able to sort these in descending order.I've tried to put a "text-sort" macro inside the "content-options" body, but to no avail. I'd also be nice to be able to filter the content-options. For example, have only the child pages wher...

Created 12 Jun 09:52pm by Samuel Gatica

Scaffolding

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As a user I need the ability to copy a parent page all its child pages

We like your macro ‘Add Page via Form’ very much. It is a very helpful tool to create local templates from existing pages. But sometimes we would like to copy a parent page with all his child pages. Is there any possibility to copy also the child ...

Created 25 May 02:27pm by Juan Recabarren

Linking

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As an Administrator I need the ability to setup comment visibility from Jira (public / private)

I need to be able to configure comments as either private or public from Jira, right now all comments are automatically set as private.

Created 14 May 08:38pm by Juan Recabarren

Classic Connector for Salesforce and Jira (Server)

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As an Admin, I want to be able to connect to sync Multiple Objects with the same issue type.

As an Admin, I want to be able to connect to sync Multiple Objects with the same issue type.

Created 26 Apr 07:54pm by Samuel Gatica

Classic Connector for Salesforce and Jira (Server)

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As an Admin, I need to set the default action of the "Association Configuration" in the Review & Create Screen

We need to be able to hide and set the default action for the "Association Configuration" in the Review & Create Screen

Created 16 Apr 05:32pm by Samuel Gatica

Connector for Salesforce and Jira

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Ideas for Atlassian Apps

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From a customer: We want to automatically associate the Service Request based on the reporter's email address that contains all of their information in Salesforce to Jira

As a user, I should be able to have a default parameter in User Option macro

As a user I need the SFDC Connector notifications utilize the Jira notification schemes

As a user I need to generate a traceability report

As an Admin, I want to throw an error message if Jira server is down and block creation of the Salesforce object

Add sorted and/or filterer parameter to content-options macro

As a user I need the ability to copy a parent page all its child pages

As an Administrator I need the ability to setup comment visibility from Jira (public / private)

As an Admin, I want to be able to connect to sync Multiple Objects with the same issue type.

As an Admin, I need to set the default action of the "Association Configuration" in the Review & Create Screen

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Identify yourself with your email address

From a customer: We want to automatically associate the Service Request based on the reporter's email address that contains all of their information in Salesforce to Jira

As a user, I should be able to have a default parameter in User Option macro

As a user I need the SFDC Connector notifications utilize the Jira notification schemes

As a user I need to generate a traceability report

As an Admin, I want to throw an error message if Jira server is down and block creation of the Salesforce object

Add sorted and/or filterer parameter to content-options macro

As a user I need the ability to copy a parent page all its child pages

As an Administrator I need the ability to setup comment visibility from Jira (public / private)

As an Admin, I want to be able to connect to sync Multiple Objects with the same issue type.

As an Admin, I need to set the default action of the "Association Configuration" in the Review & Create Screen