Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

9 Vote
- Add my vote +1
- +2
- +3
Push Field Data ONLY on Creation option

There are fields that I need to be kept in sync between Salesforce and JIRA but there are fields that I only need to be passed upon issue creation. Example: When I create a JIRA off of a Salesforce Case, I initially only need the fields "Subjec...

Created 12 Mar 06:07pm by Derrick Taylor David

Connector for Salesforce and Jira

1 Needs review
9 Vote
- Add my vote +1
- +2
- +3
As an Admin, I want the Reporting feature can includes Salesofce record details which is stored in the panel

Since the Salesofce record details are very useful in Jira. the user can know the details of the Salesforce record by adding the field in the Connection's available objects section. As an admin, I wish the information can also generate as a report...

Created 4 Apr 07:56am by Kevin Lew

Connector for Salesforce and Jira

0 Likely to implement
9 Vote
- Add my vote +1
- +2
- +3
Create subtask from Salesforce

This isn't currently supported and maybe we won't, but we need to collect any requests from customers here. We need to also learn their use case - why do they want to create subtasks instead of normal issues.

Created 13 Feb 07:37pm by Azwandi Mohd Aris

Connector for Salesforce and Jira

2 Gathering interest
9 Vote
- Add my vote +1
- +2
- +3
Adding Diagnostics to Cloud Connector

Customers have concern about the way they can self-troubleshoot.

Created 22 Sep 09:13am by Aidin Mahmoodi

Connector for Salesforce and Jira

3 Planned
8 Vote
- Add my vote +1
- +2
- +3
As an administrator, I would like to be able to add the components directly to the code in Salesforce.

This is not currently supported by the connector and the only way to add components is manually, however I would like to have this feature.

Created 22 Sep 05:19pm by Alejandra Rosales

Connector for Salesforce and Jira

2 Needs review
8 Vote
- Add my vote +1
- +2
- +3
Add Notifications to Bell notifications (bell icon top right of Jira)

I would like to have Notifications (bell icon top right of Jira) triggered when a # comment comes from Salesforce to the Jira ticket they are assigned to

Created 13 Apr 04:49pm by Aaron Pavez

Connector for Salesforce and Jira

1 Needs review
8 Vote
- Add my vote +1
- +2
- +3
Ability to hide/show Salesforce objects icons in Jira configurations

By default, all Salesforce icons sync to the list of "Available Salesforce Objects" in Jira's configuration. It would be great to be able to decide whether those icons can be hidden or not

Created 7 Feb 02:27pm by Carmen Mendez

Connector for Salesforce and Jira

1 Will not implement
8 Vote
- Add my vote +1
- +2
- +3
Deletion of an attachment to be synced

Currently, it is possible to sync attachments. However, it would be great that if one attachment is deleted in Jira it is also deleted in Salesforce and the other way around.

Created 17 Mar 10:35pm by Cristobal Maulen

Connector for Salesforce and Jira

1 Gathering interest
8 Vote
- Add my vote +1
- +2
- +3
Ability to have a button in Salesforce to directly create a Jira issue

Currently, when clicking on the create button in Salesforce a popup window provides the options to "create" or "review & create". It would be good having the option to just hit the create button and that the Jira issue is created immediately w...

Created 26 Jan 11:03pm by Guest

Connector for Salesforce and Jira

2 Needs review
8 Vote
- Add my vote +1
- +2
- +3
As a user I want to add files to comment replies in Chatter and have them synced to Jira

Currently when adding inline attachments to comment response in Chatter, the comment would sync over but not the attachment.

Created 22 Aug 11:22pm by Pablo Gamblin

Connector for Salesforce and Jira

0 Needs review

Ideas for Atlassian Apps

by ServiceRocket

Filter by status

Filter by category

Push Field Data ONLY on Creation option

As an Admin, I want the Reporting feature can includes Salesofce record details which is stored in the panel

Create subtask from Salesforce

Adding Diagnostics to Cloud Connector

As an administrator, I would like to be able to add the components directly to the code in Salesforce.

Add Notifications to Bell notifications (bell icon top right of Jira)

Ability to hide/show Salesforce objects icons in Jira configurations

Deletion of an attachment to be synced

Ability to have a button in Salesforce to directly create a Jira issue

As a user I want to add files to comment replies in Chatter and have them synced to Jira

Filter by status

Filter by category

Identify yourself with your email address

Push Field Data ONLY on Creation option

As an Admin, I want the Reporting feature can includes Salesofce record details which is stored in the panel

Create subtask from Salesforce

Adding Diagnostics to Cloud Connector

As an administrator, I would like to be able to add the components directly to the code in Salesforce.

Add Notifications to Bell notifications (bell icon top right of Jira)

Ability to hide/show Salesforce objects icons in Jira configurations

Deletion of an attachment to be synced

Ability to have a button in Salesforce to directly create a Jira issue

As a user I want to add files to comment replies in Chatter and have them synced to Jira