Connector for Salesforce | Ideas for ServiceRocket's Atlassian Apps

11 Vote
- Add my vote +1
- +2
- +3
Ability to limit the number of associations between Jira Issue & Salesforce object

Currently it's not possible to limit the number of associations. We would like to have a one-to-one association between Jira issues and Salesforce objects. For example: one Jira issue per Salesforce object

Created 28 Jan 03:04pm by Guest

Connector for Salesforce and Jira

1 Needs review
11 Vote
- Add my vote +1
- +2
- +3
Allow configuration of the Unlink Case option

Within the Salesforce package we have the option to configure the push/pull and unlinking of Jira issues but we don't have a similar option to enable/disable the option to unlink a Jira issue from a Salesforce object. Our support team are using S...

Created 1 Oct 03:46pm by Richard Clark

Connector for Salesforce and Jira

0 Likely to implement
11 Vote
- Add my vote +1
- +2
- +3
As a User, I want Case Detail compatible with Wiki Marks

Current Case detail does not show the wiki mark as in the Description section of jira

Created 5 Feb 03:42pm by Samuel Gatica

Connector for Salesforce and Jira

0 Unlikely to implement
11 Vote
- Add my vote +1
- +2
- +3
As a user I need a method to automatically associate Jira issues with SFDC Cases based on a custom field

Scenario: * A Jira Service Desk user creates a ticket in the service desk portal requiring a Program Code field * Upon ticket creation, the Program Code field "automatically" associates/links to an ID field related to a custom Salesforce object ...

Created 4 Jan 02:01pm by Juan Recabarren

Connector for Salesforce and Jira

3 Likely to implement
11 Vote
- Add my vote +1
- +2
- +3
As a user I need to sync time logged between Jira and Salesforce.com

Full request details: I have been successful in connecting JIRA Issues with Salesforce cases and it works great. Now we have a use case to connect JIRA Work (Time Logged) to a custom object in Salesforce. Is this possible? Or does the connector o...

Created 27 Sep 07:06pm by Juan Recabarren

Connector for Salesforce and Jira

0 Needs review
11 Vote
- Add my vote +1
- +2
- +3
List all linked Salesforce Objects in Jira for an associated Salesforce object

A Salesforce Account may have other Salesforce linked to it like Cases, Contacts and Opportunities. Currently, these linked Salesforce Objects cannot be viewed in the JIRA Issue. Users would like to view all the linked Salesforce Objects in a spec...

Created 17 Oct 07:18am by Adrien Low

Connector for Salesforce and Jira

1 Needs review
10 Vote
- Add my vote +1
- +2
- +3
Configure a new trigger available in Jira Automation to execute when a Salesforce Comment is made

Currently, the Salesforce Comment is in a separate tab from Jira's native comment. It would be great to have a Trigger in Jira Automation that detects when a Salesforce Comment is made (similar to Issue Commented). This will provide more customiza...

Created 1 Jun 12:50pm by Chun Wye Ng

Connector for Salesforce and Jira

2 Needs review
10 Vote
- Add my vote +1
- +2
- +3
Add chatter to Jira comments instead of Salesforce comment tab

can we have the ‘Chatter’ posts fall under Jira’s normal ‘Comments’ section, instead of under ‘Salesforce Comments’? having that will be great.

Created 29 Sep 03:50pm by Aaron Pavez

Connector for Salesforce and Jira

0 Needs review
10 Vote
- Add my vote +1
- +2
- +3
As a user, I want JIRA cascading field on the Review & Create Screen

At the moment, JIRA cascading field is not a supported field on the Create & Review screen: https://docs.servicerocket.com/salesforce-jira/user-guide/working-with-associations/creating-a-jira-issue-from-salesforce#CreatingaJiraIssuefromSalesfo...

Created 8 Oct 12:57pm by Immanuel Siagian

Connector for Salesforce and Jira

0 Needs review
10 Vote
- Add my vote +1
- +2
- +3
As a user, I would like to pass email conversations from the Case record to Jira

We are using Salesforce Email2case functionallity to communicate with our clients. As a admin and user, I would like to pass email conversations from the Case record to Jira

Created 25 Jun 08:52am by Kevin Lew

Connector for Salesforce and Jira

1 Needs review

Ideas for Atlassian Apps

by ServiceRocket

Filter by status

Filter by category

Ability to limit the number of associations between Jira Issue & Salesforce object

Allow configuration of the Unlink Case option

As a User, I want Case Detail compatible with Wiki Marks

As a user I need a method to automatically associate Jira issues with SFDC Cases based on a custom field

As a user I need to sync time logged between Jira and Salesforce.com

List all linked Salesforce Objects in Jira for an associated Salesforce object

Configure a new trigger available in Jira Automation to execute when a Salesforce Comment is made

Add chatter to Jira comments instead of Salesforce comment tab

As a user, I want JIRA cascading field on the Review & Create Screen

As a user, I would like to pass email conversations from the Case record to Jira

Filter by status

Filter by category

Identify yourself with your email address

Ability to limit the number of associations between Jira Issue & Salesforce object

Allow configuration of the Unlink Case option

As a User, I want Case Detail compatible with Wiki Marks

As a user I need a method to automatically associate Jira issues with SFDC Cases based on a custom field

As a user I need to sync time logged between Jira and Salesforce.com

List all linked Salesforce Objects in Jira for an associated Salesforce object

Configure a new trigger available in Jira Automation to execute when a Salesforce Comment is made

Add chatter to Jira comments instead of Salesforce comment tab

As a user, I want JIRA cascading field on the Review & Create Screen

As a user, I would like to pass email conversations from the Case record to Jira