Ideas for ServiceRocket's Atlassian Apps

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Customize Icon for Salesforce Object in Jira

I would like to customize the icon for custom Salesforce Objects in Jira component for better categorization. As of now, the default icon for custom object is "orange brick/block".

Created 23 Sep 08:50am by Sitihajar Alewi

Connector for Salesforce and Jira

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As an administrator, I would like to be able to add the components directly to the code in Salesforce.

This is not currently supported by the connector and the only way to add components is manually, however I would like to have this feature.

Created 22 Sep 05:19pm by Alejandra Rosales

Connector for Salesforce and Jira

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As a user, I'd like the fields in the Details section in Jira to respects the formatting (especially new lines)

No description provided

Created 23 Sep 09:17am by Yamam Alghourani

Connector for Salesforce and Jira

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Include option to select Salesforce Users in Jira comment visibility

Once we have the Salesforce Jira connector enabled, it will be nice to have an option to select Salesforce Users in comment visibility since not all the comments in jira need to be synced to Salesforce. Now the users always need to add a tag and t...

Created 21 Sep 09:48am by Bhuvaneswary Radhakrishnan

Connector for Salesforce and Jira

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Ability to see how many pages are using an approval template on the current space

No description provided

Created 23 Sep 02:05pm by Carmen Mendez

Page Approval

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Ability to see which template is being used on the current page

This would be useful when they are tons of templates for approval on a Space

Created 23 Sep 02:03pm by Carmen Mendez

Page Approval

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As an admin, I would like the option to have the reports as widgets

Currently the Surveys for JSM app can display a report when clicking on Reports. However, we would like to have the option of these reports available as widgets that we can place on the Jira dashboard

Created 23 Sep 01:13am by Pablo Gamblin

Surveys for JSM

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Support for field mappings and Automation for Jira

Currently, the automation for Jira tool, performs its actions prior to the Connector syncing field mappings. As a result, our automation rules do not work should they depend on field changes from Salesforce.

Created 21 Sep 10:00pm by Pablo Gamblin

Connector for Salesforce and Jira

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Support User Picker Field Types in Salesforce Create Jira Issue screen

Currently, only specific supported fields would be rendered in the Salesforce Create Jira Issue screen as per the documentation here. It would be very useful if the usernames can be populated from Salesforce to Jira during Jira Issue creation. Hen...

Created 11 Aug 03:43am by Chun Wye Ng

Connector for Salesforce and Jira

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As an admin, I want to map the "History" tab in Jira to Salesforce

At the moment, only the "Comments" tab is synchronized to the Salesforce component. It would be great if other tabs from Jira, like "History", could be mapped to Salesforce

Created 22 Sep 06:10pm by Tomas Salazar

Connector for Salesforce and Jira

0 Needs review

Ideas for Atlassian Apps

by ServiceRocket

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Customize Icon for Salesforce Object in Jira

As an administrator, I would like to be able to add the components directly to the code in Salesforce.

As a user, I'd like the fields in the Details section in Jira to respects the formatting (especially new lines)

Include option to select Salesforce Users in Jira comment visibility

Ability to see how many pages are using an approval template on the current space

Ability to see which template is being used on the current page

As an admin, I would like the option to have the reports as widgets

Support for field mappings and Automation for Jira

Support User Picker Field Types in Salesforce Create Jira Issue screen

As an admin, I want to map the "History" tab in Jira to Salesforce

Filter by status

Filter by category

Identify yourself with your email address

Customize Icon for Salesforce Object in Jira

As an administrator, I would like to be able to add the components directly to the code in Salesforce.

As a user, I'd like the fields in the Details section in Jira to respects the formatting (especially new lines)

Include option to select Salesforce Users in Jira comment visibility

Ability to see how many pages are using an approval template on the current space

Ability to see which template is being used on the current page

As an admin, I would like the option to have the reports as widgets

Support for field mappings and Automation for Jira

Support User Picker Field Types in Salesforce Create Jira Issue screen

As an admin, I want to map the "History" tab in Jira to Salesforce