Ideas for ServiceRocket's Atlassian Apps

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Migration path for Reporting

Currently, there is no path for migrating Reporting app from server/DC to cloud. It would be great to have this feature available as soon as possible.

Created 15 Oct 10:01pm by Guest

Reporting

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5 Vote
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I would like to make Composition compatible on mobile app for DC

We have the Composition plugin on confluence DC and it seems like the current Composition doesn't work in the mobile app for DC. Therefore, I would like to make Composition compatible on mobile app for DC

Created 11 Oct 04:59am by Syed Hussain

Composition

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I'd like to be able to select all questions at once in the Survey Report

No description provided

Created 13 Oct 03:00pm by Yamam Alghourani

Surveys for JSM

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As a user, I want a report/metrics to see the number of times a # is used in unique comments

Currently, it is possible only to search via JQL for a specific word on a comment. Comment ~ "\"#jira\""As a user, I would like to get the metrics of the hashtags that I use (both JIRA and Salesforce Comments). For example:# (count of) of times us...

Created 14 Oct 02:51pm by Alejandra Rosales

Connector for Salesforce and Jira

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I would like to have an API to push update to specific Jira issue instead of to all associated Jira issues

Currently, the "JCFS.API.pushUpdatesToJira();" stated in this documentation is pushing the update to all the Jira issues that are associated with the Salesforce record. As an admin, I would like to have another API to allow me to push updates to a...

Created 14 Oct 12:12pm by Kevin Lew

Connector for Salesforce and Jira

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As a user, I want JIRA cascading field on the Review & Create Screen

At the moment, JIRA cascading field is not a supported field on the Create & Review screen:https://docs.servicerocket.com/salesforce-jira/user-guide/working-with-associations/creating-a-jira-issue-from-salesforce#CreatingaJiraIssuefromSalesfor...

Created 8 Oct 12:57pm by Immanuel Siagian

Connector for Salesforce and Jira

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I'd like Knowledge draft to carry over the linked Jira issues from the published version

When modifying published articles, by pressing the "Edit as draft" button which creates a new editable draft. The new draft do not carry over the linked Jira issues from the published version and, unless you manually re-link all the jira records w...

Created 7 Oct 09:16am by Yamam Alghourani

Connector for Salesforce and Jira

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As an Admin, I'd like to have the ability to reorder the survey's questions

No description provided

Created 6 Oct 12:24pm by Yamam Alghourani

Surveys for JSM

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7 Vote
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As a user, I would like to set a “fixed size” for images on Text Data Macro

When using the “Text Data” macro there should be a way to configure a “fixed size” on the settings so that when we add a different sized images to this macro, it will already have the size set, so modifying every picture size manually would not be...

Created 27 Sep 08:25pm by Guest

Scaffolding

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Smart Values for the automated reply

At the moment, the automated reply does not seem to support JSM Smart Values where it can retrieve information from the related ticket to be used in the comment:https://support.atlassian.com/jira-service-management-cloud/docs/smart-values-general/...

Created 5 Oct 12:13am by Julian Aidil

Surveys for JSM

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Ideas for Atlassian Apps

by ServiceRocket

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Migration path for Reporting

I would like to make Composition compatible on mobile app for DC

I'd like to be able to select all questions at once in the Survey Report

As a user, I want a report/metrics to see the number of times a # is used in unique comments

I would like to have an API to push update to specific Jira issue instead of to all associated Jira issues

As a user, I want JIRA cascading field on the Review & Create Screen

I'd like Knowledge draft to carry over the linked Jira issues from the published version

As an Admin, I'd like to have the ability to reorder the survey's questions

As a user, I would like to set a “fixed size” for images on Text Data Macro

Smart Values for the automated reply

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Filter by category

Identify yourself with your email address

Migration path for Reporting

I would like to make Composition compatible on mobile app for DC

I'd like to be able to select all questions at once in the Survey Report

As a user, I want a report/metrics to see the number of times a # is used in unique comments

I would like to have an API to push update to specific Jira issue instead of to all associated Jira issues

As a user, I want JIRA cascading field on the Review & Create Screen

I'd like Knowledge draft to carry over the linked Jira issues from the published version

As an Admin, I'd like to have the ability to reorder the survey's questions

As a user, I would like to set a “fixed size” for images on Text Data Macro

Smart Values for the automated reply