Ideas for ServiceRocket's Atlassian Apps

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As an admin, I want to add Confluence contents and Scaffolding data from the Edit Contents window

As an admin, I want to add Confluence contents and Scaffolding data from the Edit Contents window.Currently the Edit Contents button only allows to add Scaffolding data, however we want the user to be able to add Confluence content (text, table, e...

Created 4 days ago by Guest

Scaffolding

0 Needs review
3 VOTE
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Map parent field from JIRA Issue to Salesforce object

In order to connect sub tasks to stories and epics, we need to map the parent from JIRA to Salesforce

Created 3 days ago by Jon Robinson

Connector for Salesforce and Jira

0 Needs review
1 VOTE
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As an admin I want the synchronized attachments to be deleted if the actual attachment was deleted in SF or Jira side

Currently if an attachment is deleted in Salesforce, the same attachment is not deleted from Jira and the same applies vice versa.We would like the synchronized attachment to be deleted if the other attachment was removed in Jira / SF.

Created 3 days ago by Guest

Salesforce & Confluence (Server) Connector

0 Needs review
1 VOTE
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Hide the ServiceRocket help icon in the Edit screen

We would like to have the ability to hide the ServiceRocket help icon in the Edit screen as it causes confusion for the end users.

Created 3 days ago by Guest

Reporting

1 Likely to implement
7 VOTE
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As an Admin, I would like to have the option to make User Group members be visible to users

Currently user group members can only be seen by the admin. We would like to be able to toggle an option that allows users to view this list.

Created 24 days ago by Pablo Gamblin

Reporting

0 Needs review
5 VOTE
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I would like the integration able to submit feedback from Salesforce

We are integrating Jira Service Desk with Salesforce and we are looking a solution to enable users to directly submit feedback to the Jira system.

Created 18 days ago by Kevin Lew

Connector for Salesforce and Jira

1 Needs review
14 VOTE
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Compatibility with JIRA Service Desk's internal/customer comments.

Connector is able to configure the comment privacy for the Jira Software project but not Jira Service Desk project. This is stated in this documentation, Limitations section. As a admin, I would like the connector able to configure the comment pri...

Created about 2 months ago by Kevin Lew

Connector for Salesforce and Jira

3 Needs review
1 VOTE
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Option to sync (or not) previous comments after a Jira issue creation/association

It would be good having the option to decide whether sync the new comments only or the previous comment as well after a Jira issue creation/association is made

Created 4 days ago by Guest

Connector for Salesforce and Jira

0 Needs review
1 VOTE
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As an admin I want to be able to upload image file in Showcase macro

Currently Showcase macro (Composition) only accepts Image URL which requires the image to be public. We want to be able to upload our own image files to Showcase macro.

Created 4 days ago by Guest

Composition

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As a user, I would like to hide/show content based on the viewer's location

As a user, I would like to hide/show content based on the viewer's locationFor example, using the IP address to determine if the user is surfing from Singapore or France or Denmark

Created 5 days ago by Kevin Lew

Visibility

0 Needs review

Ideas for Atlassian Apps

by ServiceRocket

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As an admin, I want to add Confluence contents and Scaffolding data from the Edit Contents window

Map parent field from JIRA Issue to Salesforce object

As an admin I want the synchronized attachments to be deleted if the actual attachment was deleted in SF or Jira side

Hide the ServiceRocket help icon in the Edit screen

As an Admin, I would like to have the option to make User Group members be visible to users

I would like the integration able to submit feedback from Salesforce

Compatibility with JIRA Service Desk's internal/customer comments.

Option to sync (or not) previous comments after a Jira issue creation/association

As an admin I want to be able to upload image file in Showcase macro

As a user, I would like to hide/show content based on the viewer's location

Filter by Status

Filter by Category

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As an admin, I want to add Confluence contents and Scaffolding data from the Edit Contents window

Map parent field from JIRA Issue to Salesforce object

As an admin I want the synchronized attachments to be deleted if the actual attachment was deleted in SF or Jira side

Hide the ServiceRocket help icon in the Edit screen

As an Admin, I would like to have the option to make User Group members be visible to users

I would like the integration able to submit feedback from Salesforce

Compatibility with JIRA Service Desk's internal/customer comments.

Option to sync (or not) previous comments after a Jira issue creation/association

As an admin I want to be able to upload image file in Showcase macro

As a user, I would like to hide/show content based on the viewer's location