Ideas for ServiceRocket's Atlassian Apps

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As an admin, I want to add Confluence contents and Scaffolding data from the Edit Contents window

As an admin, I want to add Confluence contents and Scaffolding data from the Edit Contents window.Currently the Edit Contents button only allows to add Scaffolding data, however we want the user to be able to add Confluence content (text, table, e...

Created 5 days ago by Guest

Scaffolding

0 Needs review
1 VOTE
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As an Admin, I need reports for users across Confluence spaces

Original request:"Is it possible to get a Page Approval Report for a specific user across all spaces? we are creating a My "To Do" page that includes items requiring a users attention across all spaces."

Created about 15 hours ago by Juan Recabarren

Page Approval

0 Needs review
3 VOTE
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Map parent field from JIRA Issue to Salesforce object

In order to connect sub tasks to stories and epics, we need to map the parent from JIRA to Salesforce

Created 4 days ago by Jon Robinson

Connector for Salesforce and Jira

0 Needs review
7 VOTE
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As an Admin, I would like to have the option to make User Group members be visible to users

Currently user group members can only be seen by the admin. We would like to be able to toggle an option that allows users to view this list.

Created 25 days ago by Pablo Gamblin

Reporting

0 Needs review
5 VOTE
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I would like the integration able to submit feedback from Salesforce

We are integrating Jira Service Desk with Salesforce and we are looking a solution to enable users to directly submit feedback to the Jira system.

Created 19 days ago by Kevin Lew

Connector for Salesforce and Jira

1 Needs review
1 VOTE
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As an admin I want the synchronized attachments to be deleted if the actual attachment was deleted in SF or Jira side

Currently if an attachment is deleted in Salesforce, the same attachment is not deleted from Jira and the same applies vice versa.We would like the synchronized attachment to be deleted if the other attachment was removed in Jira / SF.

Created 4 days ago by Guest

Salesforce & Confluence (Server) Connector

0 Needs review
1 VOTE
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Hide the ServiceRocket help icon in the Edit screen

We would like to have the ability to hide the ServiceRocket help icon in the Edit screen as it causes confusion for the end users.

Created 4 days ago by Guest

Reporting

1 Likely to implement
14 VOTE
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Compatibility with JIRA Service Desk's internal/customer comments.

Connector is able to configure the comment privacy for the Jira Software project but not Jira Service Desk project. This is stated in this documentation, Limitations section. As a admin, I would like the connector able to configure the comment pri...

Created about 2 months ago by Kevin Lew

Connector for Salesforce and Jira

3 Needs review
5 VOTE
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As a user, I would like to display Jira subtasks in the Salesforce components

I have a Jira issue associated with a Salesforce record. In the Jira issue, there is a subtask and I want to able to see this subtask in the Salesforce. Therefore, As a user, I would like to display Jira subtasks in the Salesforce components

Created 21 days ago by Kevin Lew

Connector for Salesforce and Jira

1 Needs review
53 VOTE
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As an admin I need support for the Insight - Asset Management custom fields

Insight - Asset Management custom fields are not supported at this moment by our connector, they don't show in the "Review & Create" screen and the field type is not recognized by the mappings configurations.

Created 7 months ago by Juan Recabarren

Connector for Salesforce and Jira

1 Gathering interest

Ideas for Atlassian Apps

by ServiceRocket

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As an admin, I want to add Confluence contents and Scaffolding data from the Edit Contents window

As an Admin, I need reports for users across Confluence spaces

Map parent field from JIRA Issue to Salesforce object

As an Admin, I would like to have the option to make User Group members be visible to users

I would like the integration able to submit feedback from Salesforce

As an admin I want the synchronized attachments to be deleted if the actual attachment was deleted in SF or Jira side

Hide the ServiceRocket help icon in the Edit screen

Compatibility with JIRA Service Desk's internal/customer comments.

As a user, I would like to display Jira subtasks in the Salesforce components

As an admin I need support for the Insight - Asset Management custom fields

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Filter by Category

Identify yourself with your email address

As an admin, I want to add Confluence contents and Scaffolding data from the Edit Contents window

As an Admin, I need reports for users across Confluence spaces

Map parent field from JIRA Issue to Salesforce object

As an Admin, I would like to have the option to make User Group members be visible to users

I would like the integration able to submit feedback from Salesforce

As an admin I want the synchronized attachments to be deleted if the actual attachment was deleted in SF or Jira side

Hide the ServiceRocket help icon in the Edit screen

Compatibility with JIRA Service Desk's internal/customer comments.

As a user, I would like to display Jira subtasks in the Salesforce components

As an admin I need support for the Insight - Asset Management custom fields