Ideas for ServiceRocket's Atlassian Apps

4 Vote
- Add my vote +1
- +2
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Official support for Jira Service Management "Satisfaction" custom field

If we refer to the compatibility table in the article below, the Jira Service Management "Satisfaction" field does not seem to be listed:Jira Field Type to Salesforce Field Type compatibilityIt appears that this field (type is sd-feedback) is not ...

Created 25 Oct 01:50am by Julian Aidil

Connector for Salesforce and Jira

1 Needs review
4 Vote
- Add my vote +1
- +2
- +3
As a user, I would like the attachment to be synced when added through comments.

At the moment, the connector only automatically syncs when an attachment is added through the "Attach" or "+" button feature. But, if we add the attachment through a comment, it won't sync until the ticket is manually pushed in which is the curre...

Created 22 Oct 08:12am by Julian Aidil

Connector for Salesforce and Jira

0 Needs review
4 Vote
- Add my vote +1
- +2
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As an admin, I would like to change/customize the user name in the Jira comment

Currently, when the Jira ticket is closed, the Survey is sent as a comment. However the username for that comment is shown as Surveys for JSM (screenshot attached).I would like to be able to change that to a custom name (eg. Satisfaction Survey, etc)

Created 21 Oct 03:45pm by Guest

Surveys for JSM

0
3 Vote
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As a user I would like for there to be a bar that allows you to navigate within the report table when the browser's page size is adjusted

When the size of the browser's page is adjusted, I would like for a bar to appear so that it is possible to navigate within the Reporting table. This is possible with a Confluence regular table (as shown in the ss)

Created 21 Oct 05:26pm by Guest

Reporting

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5 Vote
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I would like to make Composition compatible on mobile app for DC

We have the Composition plugin on confluence DC and it seems like the current Composition doesn't work in the mobile app for DC. Therefore, I would like to make Composition compatible on mobile app for DC

Created 11 Oct 04:59am by Syed Hussain

Composition

1 Needs review
7 Vote
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As a user, I would like to set a “fixed size” for images on Text Data Macro

When using the “Text Data” macro there should be a way to configure a “fixed size” on the settings so that when we add a different sized images to this macro, it will already have the size set, so modifying every picture size manually would not be...

Created 27 Sep 08:25pm by Guest

Scaffolding

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4 Vote
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As a user, I want JIRA cascading field on the Review & Create Screen

At the moment, JIRA cascading field is not a supported field on the Create & Review screen:https://docs.servicerocket.com/salesforce-jira/user-guide/working-with-associations/creating-a-jira-issue-from-salesforce#CreatingaJiraIssuefromSalesfor...

Created 8 Oct 12:57pm by Immanuel Siagian

Connector for Salesforce and Jira

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4 Vote
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- +2
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I'd like Knowledge draft to carry over the linked Jira issues from the published version

When modifying published articles, by pressing the "Edit as draft" button which creates a new editable draft. The new draft do not carry over the linked Jira issues from the published version and, unless you manually re-link all the jira records w...

Created 7 Oct 09:16am by Yamam Alghourani

Connector for Salesforce and Jira

0 Needs review
4 Vote
- Add my vote +1
- +2
- +3
As an Admin, I'd like to have the ability to reorder the survey's questions

No description provided

Created 6 Oct 12:24pm by Yamam Alghourani

Surveys for JSM

0 Planned
4 Vote
- Add my vote +1
- +2
- +3
Smart Values for the automated reply

At the moment, the automated reply does not seem to support JSM Smart Values where it can retrieve information from the related ticket to be used in the comment:https://support.atlassian.com/jira-service-management-cloud/docs/smart-values-general/...

Created 5 Oct 12:13am by Julian Aidil

Surveys for JSM

0

Ideas for Atlassian Apps

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Official support for Jira Service Management "Satisfaction" custom field

As a user, I would like the attachment to be synced when added through comments.

As an admin, I would like to change/customize the user name in the Jira comment

As a user I would like for there to be a bar that allows you to navigate within the report table when the browser's page size is adjusted

I would like to make Composition compatible on mobile app for DC

As a user, I would like to set a “fixed size” for images on Text Data Macro

As a user, I want JIRA cascading field on the Review & Create Screen

I'd like Knowledge draft to carry over the linked Jira issues from the published version

As an Admin, I'd like to have the ability to reorder the survey's questions

Smart Values for the automated reply

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Identify yourself with your email address

Official support for Jira Service Management "Satisfaction" custom field

As a user, I would like the attachment to be synced when added through comments.

As an admin, I would like to change/customize the user name in the Jira comment

As a user I would like for there to be a bar that allows you to navigate within the report table when the browser's page size is adjusted

I would like to make Composition compatible on mobile app for DC

As a user, I would like to set a “fixed size” for images on Text Data Macro

As a user, I want JIRA cascading field on the Review & Create Screen

I'd like Knowledge draft to carry over the linked Jira issues from the published version

As an Admin, I'd like to have the ability to reorder the survey's questions

Smart Values for the automated reply