Ideas for ServiceRocket's Atlassian Apps

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Periodic healthcheck and auto-synchronization between fields

A setting to configure, in every N minute, check if any failures in synchronization were present. If yes, perform an auto-sync/push/pull. Or ideally, to detect shall a synchronization failure occur, it will trigger an auto-sync/push/pull.

Created 4 Jul 09:58am by Chun Wye Ng

Connector for Salesforce and Jira

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Link Confluence pages to Jira tickets if link is added inside Scaffolding fields

Link Confluence pages to Jira tickets if link is added into Scaffolding fields Currently when you add a Jira ticket link inside Scaffolding pages, the page will be automatically linked to the Jira issue. However the same does not occur if the Jira...

Created 2 Jul 01:43am by Guest

Scaffolding

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Allow Scaffolding fields to be displayed as hyperlink

Currently when you use Reporting Cloud to report on Scaffolding fields, the value is displayed as text. However it would be great to have the ability to choose if the data must be displayed as a link (hyperlink). Use-case: In Scaffolding Field gro...

Created 2 Jul 01:24am by Guest

Reporting

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Reporting Cloud to support more than 10 fields

Currently when using Reporting Cloud, it can only support up to 10 fields/columns. It would be great to increase this number so more fields can be displayed in a report.

Created 2 Jul 01:05am by Guest

Reporting

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Autosave (Draft) feature for Scaffolding Cloud

As a user, I would like to have a autosave (Draft) feature for Scaffolding Cloud so that the data entered into Scaffolding fields is not lost of the user does not click on Save Content button. This feature is available for Scaffolding Server/DC, i...

Created 2 Jul 12:50am by Guest

Scaffolding

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As a user, I would like the attachment to be synced when added through comments.

At the moment, the connector only automatically syncs when an attachment is added through the "Attach" or "+" button feature. But, if we add the attachment through a comment, it won't sync until the ticket is manually pushed in which is the curren...

Created 22 Oct 08:12am by Julian Aidil

Connector for Salesforce and Jira

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Extend Approval Plugin to include additional field (text box )

Currently, approval plugin by default has Approval name and Dates. I addition to that is it possible to extend plugin to include one or text box (comments can be the title and can be optional) We want this feature available via Approval Plugin Mac...

Created 29 Jun 04:14pm by V G

Page Approval

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As an user, I would like Jira comments (Wiki Markup) to be displayed with the same format in the Salesforce Chatter Feed.

At the moment, if we create a comment in Jira in formats such as bold or italics, these will be seen with raw HTML formatting in Salesforce, as shown in the attached pictures. It would be nice if it could be displayed in the same format.

Created 10 Jun 08:07pm by Alejandra Rosales

Connector for Salesforce and Jira

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As a user I'd like to see 'Linked Issues' as linked records in Salesforce

Jira 'Linked Issues' field is a native Jira field that stores a list of Jira issues that are linked to the issue. I would like to see these issues associated to a record in Salesforce.

Created 2 May 07:10pm by Alejandra Rosales

Connector for Salesforce and Jira

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Copy Custom List Status values from other fields

In Scaffolding Cloud, I would like to have the ability to copy and paste Custom List's Status values from one field to another. Use-case: For example I create a custom list field named custom_list_1 with Status values of A and B. I create another ...

Created 24 Jun 09:33am by Guest

Scaffolding

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Ideas for Atlassian Apps

by ServiceRocket

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Periodic healthcheck and auto-synchronization between fields

Link Confluence pages to Jira tickets if link is added inside Scaffolding fields

Allow Scaffolding fields to be displayed as hyperlink

Reporting Cloud to support more than 10 fields

Autosave (Draft) feature for Scaffolding Cloud

As a user, I would like the attachment to be synced when added through comments.

Extend Approval Plugin to include additional field (text box )

As an user, I would like Jira comments (Wiki Markup) to be displayed with the same format in the Salesforce Chatter Feed.

As a user I'd like to see 'Linked Issues' as linked records in Salesforce

Copy Custom List Status values from other fields

Filter by status

Filter by category

Identify yourself with your email address

Periodic healthcheck and auto-synchronization between fields

Link Confluence pages to Jira tickets if link is added inside Scaffolding fields

Allow Scaffolding fields to be displayed as hyperlink

Reporting Cloud to support more than 10 fields

Autosave (Draft) feature for Scaffolding Cloud

As a user, I would like the attachment to be synced when added through comments.

Extend Approval Plugin to include additional field (text box )

As an user, I would like Jira comments (Wiki Markup) to be displayed with the same format in the Salesforce Chatter Feed.

As a user I'd like to see 'Linked Issues' as linked records in Salesforce

Copy Custom List Status values from other fields