Ideas for ServiceRocket's Atlassian Apps

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Improve Case gadget in Jira

The Case gadget opens with a mouse click on the description of the Salesforce case. I would prefer to configure it, such that it is always open and shows all information permanently.The 'Details' also opens only on mouse click. It would be better...

Created 20 Oct 08:42am by Beat Bühler

Classic Connector for Salesforce and Jira (Server)

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I would like the connector able to do time tracking

Currently, when I mapped Original Estimate with Salesforce double field, the field is not compatible which leads to a validation error. As a user, I would like the connector has the ability to support time tracking fields for time tracking purposes.

Created 19 Oct 06:45am by Guest

Connector for Salesforce and Jira

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I would like to make Composition compatible on mobile app for DC

We have the Composition plugin on confluence DC and it seems like the current Composition doesn't work in the mobile app for DC. Therefore, I would like to make Composition compatible on mobile app for DC

Created 11 Oct 04:59am by Syed Hussain

Composition

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As a user, I want JIRA cascading field on the Review & Create Screen

At the moment, JIRA cascading field is not a supported field on the Create & Review screen:https://docs.servicerocket.com/salesforce-jira/user-guide/working-with-associations/creating-a-jira-issue-from-salesforce#CreatingaJiraIssuefromSalesfor...

Created 8 Oct 12:57pm by Immanuel Siagian

Connector for Salesforce and Jira

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I'd like Knowledge draft to carry over the linked Jira issues from the published version

When modifying published articles, by pressing the "Edit as draft" button which creates a new editable draft. The new draft do not carry over the linked Jira issues from the published version and, unless you manually re-link all the jira records w...

Created 7 Oct 09:16am by Yamam Alghourani

Connector for Salesforce and Jira

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As a user, I would like to set a “fixed size” for images on Text Data Macro

When using the “Text Data” macro there should be a way to configure a “fixed size” on the settings so that when we add a different sized images to this macro, it will already have the size set, so modifying every picture size manually would not be...

Created 27 Sep 08:25pm by Guest

Scaffolding

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I'd like to be able to select all questions at once in the Survey Report

No description provided

Created 13 Oct 03:00pm by Yamam Alghourani

Surveys for JSM

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As an Admin, I'd like to have the ability to reorder the survey's questions

No description provided

Created 6 Oct 12:24pm by Yamam Alghourani

Surveys for JSM

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Smart Values for the automated reply

At the moment, the automated reply does not seem to support JSM Smart Values where it can retrieve information from the related ticket to be used in the comment:https://support.atlassian.com/jira-service-management-cloud/docs/smart-values-general/...

Created 5 Oct 12:13am by Julian Aidil

Surveys for JSM

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Migration path for Reporting

Currently, there is no path for migrating Reporting app from server/DC to cloud. It would be great to have this feature available as soon as possible.

Created 15 Oct 10:01pm by Guest

Reporting

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Ideas for Atlassian Apps

by ServiceRocket

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Improve Case gadget in Jira

I would like the connector able to do time tracking

I would like to make Composition compatible on mobile app for DC

As a user, I want JIRA cascading field on the Review & Create Screen

I'd like Knowledge draft to carry over the linked Jira issues from the published version

As a user, I would like to set a “fixed size” for images on Text Data Macro

I'd like to be able to select all questions at once in the Survey Report

As an Admin, I'd like to have the ability to reorder the survey's questions

Smart Values for the automated reply

Migration path for Reporting

Filter by status

Filter by category

Identify yourself with your email address

Improve Case gadget in Jira

I would like the connector able to do time tracking

I would like to make Composition compatible on mobile app for DC

As a user, I want JIRA cascading field on the Review & Create Screen

I'd like Knowledge draft to carry over the linked Jira issues from the published version

As a user, I would like to set a “fixed size” for images on Text Data Macro

I'd like to be able to select all questions at once in the Survey Report

As an Admin, I'd like to have the ability to reorder the survey's questions

Smart Values for the automated reply

Migration path for Reporting